Submit button is resetting the form!!

  • Resolved rosebelluk

    (@rosebelluk)


    7 years, 11 months ago

    I am trying out this plugin but when I test the form that I have created, on clicking the submit button the page just refreshes and nothing happens.

    The form is completely reset, no email is delivered, nothing is logged in “All Submissions” and no success message.

    This is installed on a brand new wordpress installation with no other plugins installed so it isn’t a plugin conflict or anything like that.

    I want to install something like this on another site but if I cannot get it to work then I will have to look for an alternative.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter rosebelluk

    (@rosebelluk)

    Just tried a new form using one of the sample templates built into this plugin and I get exactly the same result.

    Dear rosebelluk,

    Thank you for contacting us.

    Kindly asking you to provide us with your website and also mention the environment (Browser, browser version, device, OS) we will duplicate your environment in order to understand what the issue is.
    In the case you do not want to publish your website link here, you can send it to our email info [at] huge-it.com.
    We will be happy to check and fix the issue you have faced.

    Looking forward to hearing from you soon.

    Thank you

    Thread Starter rosebelluk

    (@rosebelluk)

    Thank you for your response, I have set up a different domain with the installation of your plugin and I am experiencing exactly the same problem

    Never mind, I have just changed some settings in the general options and it appears to be working. I must have set it up wrong.

    Thanks for the support, hopefully it is all working now. I will test and if so this can be marked as resolved.

    • This reply was modified 7 years, 11 months ago by rosebelluk. Reason: Found solution

    Dear rosebelluk,

    Thank you for keeping us updated.

    In the case if there is anything we can help you with the plugin on the new domain, please, let us know, we will be more than happy to assist you.

    Best regards,

Viewing 4 replies - 1 through 4 (of 4 total)
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