Submit again after page refresh

  • Resolved rdthierry

    (@rdthierry)


    3 years, 10 months ago

    Hello, after sending the form I append the form data (with jQuery .serialize()) to the URL as parameters. When the user refreshes the page (or clicks the refresh button that gets inserted after submit) they can send the form again with the same data except some fields.

    When they send the form again the mail is sent like it should but it doesn’t save it again in the database. How can I fix this?

Viewing 5 replies - 1 through 5 (of 5 total)

  • Can you share a link here I can see/test this form and have a peek at the code you added?

    Thanks!

    Thread Starter rdthierry

    (@rdthierry)

    Hello,

    Sure, here’s a link you can check out the filled form

    Thanks!

    • This reply was modified 3 years, 10 months ago by rdthierry. Reason: link not working

    Thanks. I noticed you emails our support desk as well, I’ve asked for some more information via email there.

    Thread Starter rdthierry

    (@rdthierry)

    Thanks for resolving this issue (got help via support mail).

    The problem was the referer_url field in the hf_submissions table. The 255 character limit on the field caused the problem (URL was too long). I fixed it by setting the field type to text.

    • This reply was modified 3 years, 10 months ago by rdthierry.

    We will fix this in the next update as well (in the same way, by setting the field to text).

    Thanks for your help in debugging this!

Viewing 5 replies - 1 through 5 (of 5 total)
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