Submissions not working

  • Resolved chihi108

    (@chihi108)


    1 year, 4 months ago

    I have tried to setup the Contact form. I get copies of the email as per the settings in the email notification centre. However I cant see any submissions copy in the dashboard. May be some error>

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Dmytro – WPMU DEV Support

    (@wpmudevsupport16)

    Hello @chihi108,

    Hope you’re doing good today!

    Could you please make sure that the correct form is selected in the Submissions section. The form submissions can be then viewed after pressing “SHOW SUBMISSIONS” button:

    https://prnt.sc/yQxPEDhipxfk

    If that doesn’t work at some point, please let us know whether the form is displayed in the drop-down at all, and what happens after pressing the button.

    Could you please also export the form from the Forms section, and generate a link for us to check it, by pasting the code into https://pastebin.com/ or by uploading the export file to a file sharing service like Google Drive, Dropbox, etc.

    Best Regards,
    Dmytro

    Plugin Support Nithin – WPMU DEV Support

    (@wpmudevsupport11)

    Hi @chihi108,

    Since we haven’t heard from you for a while. I’ll mark this thread as resolved for now. Please feel free to re-open the thread if you need further assistance.

    Regards
    Nithin

Viewing 2 replies - 1 through 2 (of 2 total)
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