Submissions Not Showing Up

  • Resolved kristy4van

    (@kristy4van)


    3 years, 9 months ago

    I installed Forminator to try it. All seemed fine, until I tried using the form. After clicking submit, I received a thank you notice for submitting. I recieved an email stating there had been a submission but otherwise the email was blank. I logged back in and clicked submissions and it says there has not been any. How do I get them to show up?

    Any help in this matter would be greatly appreciated. Thank you!

    • This topic was modified 3 years, 9 months ago by kristy4van.
Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Patrick – WPMU DEV Support

    (@wpmudevsupport12)

    Hi @kristy4van

    Sorry to hear you are having this issue.

    I see the ticket is marked as resolved, were you able to find the solution?

    Best Regards
    Patrick Freitas

    Thread Starter kristy4van

    (@kristy4van)

    Yes Patrick I did resolve the issue. 100% operator error. I had turned off database storage. Once I corrected that it started working correctly.

    I still wish I could find someway for each submission to be mailed to my cousin. She does get an email showing a submission has occurred but no details. She is doing a t-shirt order for a big event. Form is not a shopping cart, just a pre-order, in other words no money is involved. My cousin is not very tech savvy, could maybe handle one order but is lost with once a day report being mailed to her. But that is a completely different issue….LOL

    Thank you for asking!!!!

    Cheers,
    Kristy

    • This reply was modified 3 years, 9 months ago by kristy4van.
Viewing 2 replies - 1 through 2 (of 2 total)
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