submission form not shown

  • Resolved pinon

    (@pinon)


    2 years, 5 months ago

    Hello. I love this plugin.

    After updating the plugin, some features are no longer available. Specifically, when I try to open the submission form settings, nothing appears (Refer to the images).

    https://tadaup.jp/loda/1023214429340820.png
    (ユーザーフロントエンド means this plugin.)

    I have disabled all other plugins with the same result.
    Please let me know what the solution is.
    Thank you very much.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter pinon

    (@pinon)

    Neither the main form nor the settings on the right are displayed:(

    Hello @pinon

    I am sorry for the inconvenience.

    It seems there has been a conflict with WP User Frontend on your website. Please follow the below procedure to test:

    Please deactivate all plugins except the WP User Frontend free.
    Use a default theme such as twenty-twenty or twenty-twenty-one.
    Clear your site cache as well as the browser cache. Then try again.

    Even if the issue persists, contact support through the official website.

    Regards,

    Plugin Support Saiful Islam

    (@saifislam01)

    Hi @pinon,

    Did you check the plugin conflict on your website? because It looks like there might have a conflict on your site. So, this will need to check if that is coming from any other plugin.

    • Use the default language on your website.
    • Make sure you’re using PHP Version 8.0 on your website.

      • If you are still having the problem, then kindly contact through the website for further assistance.

      Regards!

Viewing 3 replies - 1 through 3 (of 3 total)
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