Submission failed because of an error

  • Resolved brownaddesign

    (@brownaddesign)


    7 months, 1 week ago

    One of our team members keeps getting a “your submission failed” error even though I only have a few keywords set for the message text field. Here is a screenshot. I can’t tell if the validation notice is meant for the email or phone field, but I don’t have any limitations set for either of those. And myself and others on my team are able to successfully submit tests of the form. Any ideas why this one is getting caught up and not able to submit?

    https://snipboard.io/yXILsn.jpg

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author yonifre

    (@yonifre)

    Thank you for contacting us,

    try to look in the Spam log of the pluy for the specific reason.

    and make sure you have the last version of the pluy

    Thread Starter brownaddesign

    (@brownaddesign)

    OK thanks, I was able to figure out the reason – I had two numbers entered to filter in the text field and that was causing the phone number input to trigger the spam notice.

    Plugin Author yonifre

    (@yonifre)

    Marking as solved, please make sure you are always on the last version.
    Thank you!

Viewing 3 replies - 1 through 3 (of 3 total)
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