• Resolved vikkav

    (@vikkav)


    https://imgur.com/a/hqjoNFk

    As you can see in the screenshots, I am having alignment issues with submenu items of submenu of main menu. Both in ipad and mobile views. When I first published the website, the submenu items had perfect alignment.
    Now I can’t seem to find a solution for this, short of actually deleting all the subpages from the menu, so it doesn’t look like that.
    I have tried various adjustments in width, tools, and anything else I could think of, but nothing is working.
    Any advice?

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support Herman Asrori (BSF)

    (@bsfherman)

    Hi @vikkav,

    Please save the Header as a template and share it here. I will try to import it on my dev site and see if I am able to replicate it.

    I look forward to hearing from you.

    Kind regards,
    Herman ??

    Thread Starter vikkav

    (@vikkav)

    https://drive.google.com/file/d/1ulAA8f0tOPBG7xxeazUhsh3lpcC_Armf/view?usp=sharing

    Thank you for your help @bsfherman. Here is the template.

    • This reply was modified 8 months ago by vikkav.
    Plugin Support Herman Asrori (BSF)

    (@bsfherman)

    Hi @vikkav,

    Thanks for sharing it. Unfortunately, it doesn’t work. I got this error message when I imported it.

    Could you please check on your end?

    Apart from that, I would like you to go to Elementor > Settings > Features tab. Please check if Flexbox Container is Active, please change it to Inactive. Then see if the submenu issue is fixed.

    Kind regards,
    Herman ??

    Thread Starter vikkav

    (@vikkav)

    @bsfherman The Flexbox Container is active, but I have some container-based content on the website, and I get a warning that any such content will disappear from the website and might not be recoverable if I de-activate. The header itself is a container, made with The Flexbox Container property. The Footer too is made with the Flexbox Container property.

    If there is no other way around the issue, I will de-activate it, and recreate the content with old columns, but I’d rather do that as a last resort.

    Could it be an incompatibility issue with WordPress, or php, or the newest Elementor version?

    Thank you.

    Here’s the template again:

    {“content”:[{“id”:”311a0175″,”settings”:{“content_width”:”full”,”background_background”:”classic”,”pa_condition_repeater”:[],”__globals__”:{“background_color”:”globals\/colors?id=primary”},”transparent”:”yes”,”premium_tooltip_text”:”Hi, I’m a global tooltip.”,”premium_tooltip_position”:”top,bottom”,”flex_gap”:{“size”:10,”column”:”10″,”row”:”10″,”unit”:”px”},”width_tablet”:{“unit”:”%”,”size”:””,”sizes”:[]},”width_mobile”:{“unit”:”%”,”size”:””,”sizes”:[]},”flex_gap_tablet”:{“column”:””,”row”:””,”isLinked”:true,”unit”:”px”,”size”:null},”flex_align_content_tablet”:”flex-start”},”elements”:[{“id”:”402c97eb”,”settings”:{“_column_size”:100,”width”:{“size”:null,”unit”:”%”},”pa_condition_repeater”:[],”border_width”:{“unit”:”px”,”top”:”0″,”right”:”0″,”bottom”:”2″,”left”:”0″,”isLinked”:false},”__globals__”:{“border_color”:”globals\/colors?id=9d241a8″},”premium_tooltip_text”:”Hi, I’m a global tooltip.”,”premium_tooltip_position”:”top,bottom”,”content_width”:”full”},”elements”:[{“id”:”4ad5404e”,”settings”:{“view”:”inline”,”icon_list”:[{“text”:”\u0399\u03b5\u03c1\u03ac \u039f\u03b4\u03cc\u03c2 294, 12243, \u0391\u03b9\u03b3\u03ac\u03bb\u03b5\u03c9″,”selected_icon”:{“value”:”fas fa-map-marker-alt”,”library”:”fa-solid”},”_id”:”00b40ec”,”link”:{“url”:”https:\/\/goo.gl\/maps\/PyuRBstUYaxJG9eF8″,”is_external”:”on”,”nofollow”:””,”custom_attributes”:””}},{“text”:”[email protected]”,”selected_icon”:{“value”:”far fa-envelope”,”library”:”fa-regular”},”_id”:”c1289f5″,”link”:{“url”:”mailto:infototalsupportservices.gr”,”is_external”:””,”nofollow”:””,”custom_attributes”:””}},{“text”:”6941552180″,”selected_icon”:{“value”:”fas fa-phone-alt”,”library”:”fa-solid”},”_id”:”e0f658b”,”link”:{“url”:”tel:6941552180″,”is_external”:””,”nofollow”:””,”custom_attributes”:””}},{“text”:”6941552186″,”selected_icon”:{“value”:”fas fa-phone-alt”,”library”:”fa-solid”},”link”:{“url”:”tel:6941552186″,”is_external”:””,”nofollow”:””,”custom_attributes”:””},”_id”:”90654cd”}],”icon_size”:{“unit”:”px”,”size”:16,”sizes”:[]},”icon_typography_typography”:”custom”,”icon_typography_font_family”:”Roboto”,”icon_typography_font_weight”:”400″,”pa_condition_repeater”:[],”_border_border”:”solid”,”_border_width”:{“unit”:”px”,”top”:”0″,”right”:”0″,”bottom”:”2″,”left”:”0″,”isLinked”:false},”__globals__”:{“icon_color”:”globals\/colors?id=secondary”,”text_color”:”globals\/colors?id=9d241a8″,”_border_color”:”globals\/colors?id=9d241a8″,”text_color_hover”:”globals\/colors?id=secondary”,”icon_color_hover”:”globals\/colors?id=9d241a8″},”premium_tooltip_text”:”Hi, I’m a global tooltip.”,”premium_tooltip_position”:”top,bottom”},”elements”:[],”isInner”:false,”widgetType”:”icon-list”,”elType”:”widget”},{“id”:”78b6332e”,”settings”:{“structure”:”20″,”pa_condition_repeater”:[],”border_width”:{“unit”:”px”,”top”:”2″,”right”:”2″,”bottom”:”2″,”left”:”2″,”isLinked”:true},”__globals__”:{“border_color”:”globals\/colors?id=9d241a8″},”premium_tooltip_text”:”Hi, I’m a global tooltip.”,”premium_tooltip_position”:”top,bottom”,”flex_direction”:”row”,”flex_align_items”:”center”,”flex_gap”:{“size”:10,”column”:”10″,”row”:”10″,”unit”:”px”},”content_width”:”full”,”flex_justify_content”:”space-around”,”margin”:{“unit”:”px”,”top”:”0″,”right”:”0″,”bottom”:”0″,”left”:”0″,”isLinked”:true},”padding”:{“unit”:”px”,”top”:”0″,”right”:”0″,”bottom”:”0″,”left”:”0″,”isLinked”:true},”_flex_align_self”:”center”},”elements”:[{“id”:”1cde3831″,”settings”:{“_column_size”:50,”width”:{“size”:15,”unit”:”%”},”width_mobile”:{“size”:50,”unit”:”%”},”pa_condition_repeater”:[],”premium_tooltip_text”:”Hi, I’m a global tooltip.”,”premium_tooltip_position”:”top,bottom”,”content_width”:”full”},”elements”:[{“id”:”70b83402″,”settings”:{“image”:{“url”:”https:\/\/www.totalsupportservices.gr\/wp-content\/uploads\/2023\/04\/TSS-Logo-3i.png”,”id”:66,”size”:””,”alt”:”TSS-Logo”,”source”:”library”},”image_size”:”medium”,”align”:”center”,”_element_width”:”initial”,”_element_custom_width”:{“unit”:”%”,”size”:86},”pa_condition_repeater”:[],”align_mobile”:”center”,”link_to”:”custom”,”link”:{“url”:”https:\/\/www.totalsupportservices.gr\/”,”is_external”:””,”nofollow”:””,”custom_attributes”:””},”_element_width_tablet”:”initial”,”_element_width_mobile”:”initial”,”_element_custom_width_tablet”:{“unit”:”px”,”size”:154.65},”_element_custom_width_mobile”:{“unit”:”px”,”size”:123.65},”premium_tooltip_text”:”Hi, I’m a global 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tooltip.”,”premium_tooltip_position”:”top,bottom”,”content_width”:”full”,”flex_justify_content”:”center”,”flex_align_items”:”center”},”elements”:[{“id”:”7a7f2397″,”settings”:{“menu”:”%ce%ba%cf%8d%cf%81%ce%b9%ce%bf-%ce%bc%ce%b5%ce%bd%ce%bf%cf%8d”,”navmenu_align”:”justify”,”menu_typography_typography”:”custom”,”menu_typography_font_weight”:”600″,”menu_typography_text_transform”:”capitalize”,”color_menu_item”:”#FFFFFF”,”pa_condition_repeater”:[],”__globals__”:{“background_color_dropdown_item”:”globals\/colors?id=secondary”,”color_dropdown_item_hover”:”globals\/colors?id=secondary”,”bg_color_menu_item_hover”:””,”background_color_dropdown_item_hover”:”globals\/colors?id=9d241a8″,”toggle_color”:”globals\/colors?id=9d241a8″,”toggle_hover_color”:”globals\/colors?id=secondary”,”color_dropdown_item”:”globals\/colors?id=9d241a8″,”color_menu_item”:”globals\/colors?id=9d241a8″,”color_menu_item_active”:”globals\/colors?id=9d241a8″,”bg_color_menu_item_active”:””},”background_color_dropdown_item”:”#F63B2B”,”color_dropdown_item_hover”:”#F63B2B”,”dropdown_typography_typography”:”custom”,”dropdown_typography_font_weight”:”500″,”_margin_mobile”:{“unit”:”px”,”top”:”0″,”right”:”0″,”bottom”:”0″,”left”:”0″,”isLinked”:true},”_padding”:{“unit”:”px”,”top”:”15″,”right”:”0″,”bottom”:”0″,”left”:”0″,”isLinked”:false},”_padding_tablet”:{“unit”:”px”,”top”:”0″,”right”:”0″,”bottom”:”0″,”left”:”0″,”isLinked”:false},”_padding_mobile”:{“unit”:”px”,”top”:”0″,”right”:”0″,”bottom”:”0″,”left”:”0″,”isLinked”:true},”_element_width_mobile”:”initial”,”_element_custom_width_tablet”:{“unit”:”px”,”size”:540.383},”_element_custom_width_mobile”:{“unit”:”px”,”size”:151},”_element_vertical_align_mobile”:”center”,”premium_tooltip_text”:”Hi, I’m a global 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Alignment 2″,”type”:”container”}

    Plugin Support Herman Asrori (BSF)

    (@bsfherman)

    Hi @vikkav,

    I am sorry, but it’s still not working. Invalid file I have tried activate/deactivate Elementor’s Flexbox Container but it doesn’t help.

    After you save and import the template, please try importing on your site. If it’s working on your site, then please share it here.

    I look forward to hearing from you.

    Kind regards,
    Herman ??

    Plugin Support Herman Asrori (BSF)

    (@bsfherman)

    Hi,

    It’s been a while since my last response, and we haven’t heard anything from you since then.

    I am marking this thread as Resolved due to inactivity. Feel free to response if you still need any assistance or start a new thread if you need anything else related to this plugin.

    Kind regards,
    Herman ??

Viewing 6 replies - 1 through 6 (of 6 total)
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