Subject and Body is empty

  • Resolved njali909

    (@njali909)


    6 years, 7 months ago

    Hello Team,
    Subject and Body is empty.
    I am filling both of the fields it was working few days ago.

    Now email is not working as subject and body is empty of email.

    Please revert me ASAP/.

    • This topic was modified 6 years, 7 months ago by njali909.

    The page I need help with: [log in to see the link]

Viewing 15 replies - 1 through 15 (of 15 total)
  • Plugin Author Techspawn

    (@techspawn1)

    Hello njali909,

    Can you please confirm WordPress and plugin version?

    Thread Starter njali909

    (@njali909)

    My name is Anjali.
    Plugin Version: Version 1.5.3
    Wordpress version: version 4.9.8–en.

    Plugin Author Techspawn

    (@techspawn1)

    Thank you Anjali for the details.
    Can you send us exact steps you have followed and got this problem?

    Thread Starter njali909

    (@njali909)

    I have send mails in June month, mail was working.
    Send email yesterday it was not working. Does not change anything.

    Thread Starter njali909

    (@njali909)

    If I am going to add as test file of mail then mail is working.

    Only with wp email users email not working as subject and body is empty.

    Plugin Author Techspawn

    (@techspawn1)

    Are you using any template? or creating any new template and then facing issue?

    Thread Starter njali909

    (@njali909)

    I have checked with both options.

    Template Options: Disable
    Also used Template: Default template 1

    Plugin Author Techspawn

    (@techspawn1)

    Thanks for the detail information, today only we have provided an update to the plugin with few fixes. Please update the plugin and let us know if you are still facing the same issue. Looking forward to your reply after using the updated version.

    Thread Starter njali909

    (@njali909)

    I already update the plugin and also send you the version of that.

    Plugin Author Techspawn

    (@techspawn1)

    Please be patient till we are looking into it. We will update you as soon as possible.

    Thread Starter njali909

    (@njali909)

    ok Thanks

    Plugin Author Techspawn

    (@techspawn1)

    Hello Anajali,

    We need your inputs here. Please record your screen while sending emails and send us a video of the same. Make sure while recording screen you keep ur console open. Please send video at [email protected]

    Thread Starter njali909

    (@njali909)

    Hello ,

    I have send email please check.

    I have also experienced the same problem. I send an email but the recipient receives a blank email

    Plugin Author Techspawn

    (@techspawn1)

    Hello,
    We have resolved Blank Email issue in our latest release, so please update the plugin.

Viewing 15 replies - 1 through 15 (of 15 total)
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