Subdomain resolves to folder path in address bar

  • Resolved BobTheClock

    (@bobtheclock)


    8 years, 8 months ago

    Hello. I know this is not a WordPress issue, but my Arvixe host support doesn’t have even a hint of an answer to offer. I thought I’d try here.

    Created a subdomain, heavenandearth.carkeekpark.org (main domain is https://www.carkeekpark.org), using the cPanel subdomain app – based on the folder path carkeekpark.org/heavenandearth. When I enter heavenandearth.carkeek.org, it resolves into carkeekpark.org/heavenandearth in browser address bars (chrome, firefox, ie, android). However, I want visitors to see the subdomain name in their browser address bars, rather than the folder path.

    I’ve edited the .htaccess file in the subdomain’s folder many times using many online suggestions from different forums with no effect.

    Online Arvixe support created a ticket and 2 techs tackled the how-to question without so much as hazarding a suggestion. The last email says it’s being escalated to a senior admin. That was 2 days ago.

    Thank you for any tips you might share!

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  • Thread Starter BobTheClock

    (@bobtheclock)

    By the way, I’ve created several subdomains that all behave as described above. The redirect to the public_html/subdomain folders work, but how do I go about keeping the subdomain in a visitor’s browser address bar rather than the folder path?

    Many thanks…

    Thread Starter BobTheClock

    (@bobtheclock)

    Thanks anyway!

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