subdomain error messages

  • Resolved friveraus

    (@friveraus)


    6 months, 4 weeks ago

    I just created a subdomain site and each time I install or update a plugin I get this message:

    A potentially unsafe operation has been detected in your request to this site

    Your access to this service has been limited. (HTTP response code 403)

    If you think you have been blocked in error, contact the owner of this site for assistance.Block Technical DataBlock Reason:A potentially unsafe operation has been detected in your request to this siteTime:Tue, 27 Aug 2024 3:44:31 GMT

    Felix

Viewing 1 replies (of 1 total)
  • Plugin Support wfpeter

    (@wfpeter)

    Hi @friveraus, thanks for getting in touch!

    A similar case to this came up recently. If you have Wordfence’s “Extended Protection” enabled, the plugin may be running before any PHP is executed on the entire root folder and therefore any child folders too if that’s where your subdomain lives.

    You could manually cut the auto_prepend_file line in the .htaccess or .user.ini (whichever is applicable on your server) inside your root folder and copy it to a .htaccess/.user.ini that lives only in the original site’s folder. Let us know if you want any assistance with doing that.

    In one customer’s case though, they used Learning Mode to just allow any expected actions on the subdomain. Turn Learning mode on, click around everything you need to do on your subdomain, then change Wordfence back to “Enabled and Protecting” and hit save button again.

    I hope that helps you out!
    Peter.

Viewing 1 replies (of 1 total)
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