Subscription did not charge after a month

  • Resolved starpage5054

    (@starpage5054)


    2 years, 2 months ago

    WE are using the free version of the plugin. We have set it up to receive payments through Stripe. The subscription is a monthly basis. It should charge the customer after a month but it has already been a week and nothing happened. The customer status is active and it hasn’t been charged until now which is already 7 days after the supposed scheduled charge.

    Please help.

    • This topic was modified 2 years, 2 months ago by starpage5054.

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