Subcategories not displaying in shop

  • Resolved adventuresofang

    (@adventuresofang)


    6 years, 5 months ago

    Hello,
    I have a shop of graphic designs. I have a main parent category called “printables” and several subcategories of items (ex, Fall, Quotes, Scripture, etc.) to keep each of the different product types separated.

    When I go to appearance> customize> woocommerce> product catalog I have “Shop page display” set to “show categories” and I have “Category display” set to “show subcategories.” However, when you click onto the main parent category it just displays all of the products. No matter what I set these settings to I can’t get that page to display the subcategories.

    Some things I have tried:
    1. Only making items assigned to subcategories and not the parent category but that would only display the products and no category info whatsoever.
    2. Assigning some products to both a subcategory and the parent category but that would only display the products assigned to the parent and not the ones that were only assigned to a subcateogry.
    3. Adjusting the “display type” within the category editor but none of those options seemed to effect the display.

    Wordpress 4.9.8
    Olsen Light Theme
    WooCommerce version 3.4.5

    The page I need help with: [log in to see the link]

Viewing 10 replies - 1 through 10 (of 10 total)

  • You have your settings like this?
    Screenshot

    Thread Starter adventuresofang

    (@adventuresofang)

    No, I don’t want to be able to see products until you click on a subcategory. So I have them set like this: https://imgur.com/a/r4NjNp2

    But the ‘category display’ of ‘show subcategories’ does not work. If I click on the parent category right now it just displays all of my products regardless of subcategory.

    Essentially I want it displayed like:
    Shop> Categories> Subcategories> Products

    It’s a better user experience if you create less steps. Wouldn’t it be easier if you just showed sub categories and or categories however and put your others in a sidebar filter position. That way users are not going thru 4 steps to get to a product. Your dropoff would be really high.

    You may have to take a look at the structure of your categories too. Like we use
    Skincare (parent)
    – face (child)
    – eyes
    – hair

    Makeup (parent)
    – face
    – eyes
    – lips

    We display only the parent and then we filter the children into a sidebar for better user experience.

    Thread Starter adventuresofang

    (@adventuresofang)

    I am totally fine with that. I intend to have a variety of graphic design products (printables, custom blog graphics, business branding, etc.) so each one of those was going to be a category.

    I just don’t want all of my printable products to be thrown on the page without order. I don’t know what the point of having the subcategory is if it refuses to display it?

    Can the sidebar that you are suggesting display only when in the shop? I wouldn’t want that info to display if you were just reading the blog.

    Yes, you can customize to add a separate sidebar. Your theme may even be able to create a new sidebar and there are some plugins too that can create cuisine sidebars only for shop.

    Adding a new sidebar is very easy to do as well in functions. I’d paste script here but I’m driving now.

    Thread Starter adventuresofang

    (@adventuresofang)

    Oh my!! So naughty! No forum-ing and driving mister.

    I am thinking the sidebar thing that you are talking about is a widget I need to add. I will browse around and try to figure that out but if you have guidance send it my way (when you are not on the road).

    Lol no no. Is not a widget. You would use a custom menu and select the sub cats you want

    Thread Starter adventuresofang

    (@adventuresofang)

    Ah I see what you are saying, you’re so patient.

    I created the menu and I added the subcategories from Woo. However, my only options are to put the menu across the top (like the main menu of the whole site) or as a footer menu. Maybe my theme doesn’t allow the sidebar option like you described?

    You can do it. I’ll show you. 30 mins time.

    Thread Starter adventuresofang

    (@adventuresofang)

    Hey there! Any update on how to get the sidebar to appear?

Viewing 10 replies - 1 through 10 (of 10 total)
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