Sub account plugin conflict

  • Resolved anvilhouse

    (@anvilhouse)


    1 year, 2 months ago

    I am having an issue when it comes to your plugin and our existing plugin setup. Send User Emails is conflicting with our Sub Account plugin: https://woo.com/products/subaccounts-multi-user-accounts/ .

    When Sub Accounts is active along with Send User Emails, multiple back end .php pages produce 404s.

    For example when both are activated, Dashboard>Plugins results in a 404.

    Any help with this would be wonderful as your plugin is exactly what we are looking for in regards to notifying our subscription customers about service interruptions.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor Suman Bhattarai

    (@metalfreek)

    Hello @anvilhouse, thank you for reaching out. It seems that the plugin you are using is a paid one so I cannot test it on my system. If you can dig into logs and send relevant errors you see there, that would somewhat help me figure out the issue. Please reach out by filling contact form present at our website.

    Thread Starter anvilhouse

    (@anvilhouse)

    Luckily we were able to fix our issue on our side and the plugin is working flawlessly! Sorry about the confusion.

    We were encountering some memory issues on our server which would interrupt the wordpress backend dashboard.

    When sequentially disabling our plugins to troubleshoot it gave a false impression of a conflict.

    Hope you have a great day!

    Plugin Contributor Suman Bhattarai

    (@metalfreek)

    Glad you have sorted your issue. Even happier that plugin is not in conflict with other plugin :). Thank you for reaching out.

Viewing 3 replies - 1 through 3 (of 3 total)
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