Styles not loading and breaks sites

  • Resolved emserra

    (@emserra)


    2 years, 2 months ago

    Hi!

    Since we updated to spectra the 4 pages we have created with the plugin constantly breaks. We’ve changed from advanced columns to container to use the new block thinking it’ll be solved but no. We’ve to regenerate the CSS every day and it’s not acceptable at all.

    Cleaning the cache it’s not working and the issue can be replicated in different computers and browsers.

    I see we’re not the only ones afected by this issue.

    Regards,
    Ester

    • This topic was modified 2 years, 2 months ago by emserra.
Viewing 8 replies - 1 through 8 (of 8 total)

  • Hello Ester,

    Thanks for writing to us.

    I request you open a support ticket from our website so that we can help with this further.

    Thanks.

    I’m having the same problem. And I feel that it’s linked to page forwarding. I have two websites with page forwarding (ex: from .fr to .com) for their homepages and big icons keep appearing, as in the icons take up the entire width of the container. I keep having to go into the frontpage and update it. This fixes the error temporarily but the problem comes back.

    • This reply was modified 2 years, 2 months ago by amicargot.

    Hello @amicargot,

    Thanks for writing to us.

    I request you open a support ticket from our website so that we can help with this further.

    Thanks.`

    Problem is, I’ve opened a support ticket. I told you guys what I did to try to remedy the situation, you suggested the same thing I already told you I did, asked for a login, did the same thing I already did, now don’t reply to my emails.

    Hello @calebprenger85,

    We already responded to the support ticket and you confirmed that you were able to fix the issues.

    @amicargot, You haven’t opened a support ticket, please let us know whether you are still experiencing these issues.

    @emserra, you didn’t open a support ticket for the issues you had, please let us know whether you are still experiencing these issues.

    Looking forward to hearing from you.

    Thread Starter emserra

    (@emserra)

    @judith0 Sorry but yes, I oppened a ticket the same day I wrote in this forum… But I open it again

    Hello @emserra,

    Sure, thank you. We have seen the support ticket.

    Our response will now be on the support ticket.

    Please feel free to get in touch in case of any other queries.

    Regards.
    Judith.

    Hello @calebprenger85, @emserra, @amicargot,

    So I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

    Thank you!

Viewing 8 replies - 1 through 8 (of 8 total)
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