• Resolved anastasiaj

    (@anastasiaj)


    Hi, I use Elementor PRO and Essential Addons to design the website. When I design it, everything is working, but after some minutes there is the style collapse only in Essential addons blocks. I see on the page only contest, but its not styled as in the editor. Its just bunch of content. I have increased my memory limit to 512 and it didn’t help….

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support Amit Barai Alit

    (@amitbarai013)

    Hi @anastasiaj ,
    Hope you are doing well.

    After checking your query, it seems like caching issue. Can you please try doing this following:

    To regenerate assets, you can go to wp-admin -> Essential Addons then, switch to the ‘Tools’ tab and hit the ‘Regenerate Assets’ button. Check out this screenshot: https://d.pr/i/iBccDw

    Also, make sure to Regenerate Files from wp-admin -> Elementor -> Tools -> General as well. Check out this screenshot: https://d.pr/i/N6WC1d

    If the issue still persists, please try clearing your browser cache (by pressing ctrl+shift+R) or try another browser too.

    Also, please update the plugin to the latest version.

    Let me know how it goes.
    Thank you.

    Thread Starter anastasiaj

    (@anastasiaj)

    Hi, @amitbarai013 . Thank you so much for your reply! For now it seems that its working! I followed all the steps that you indicated and now the style does not break!

    Thank you again!

    Thread Starter anastasiaj

    (@anastasiaj)

    Hi, @amitbarai013. After 2 days I came back to edit something on the website and the issue repeats… And I have tried to follow the same steps you indicated but not it does not work. I have also cleaned the cash. How can I be sure that my clients coming to the webpage are seeing the styles correctly? Do I need to Generate assets everyday to make it work? This is impossible, obviously…

    Thank you in advance for your reply!

    Plugin Support Sadman Sakib Nadvi

    (@sadmansakibnadvi)

    Hello @anastasiaj,

    Greetings.

    Can you please share if you are using maintenance mood or not? If so, then it sometimes happens due to that, Once you go live hope this issue will be resolved. If you aren’t in maintenance and still facing this issue. Can you please contact here?

    Thank you.

    Thread Starter anastasiaj

    (@anastasiaj)

    Hello, @sadmansakibnadvi, Thank you for your reply! Indeed, I use the maintenance mood of the Elementor plugin. Ok great, I will check out if the issue keeps repeating when we go life and in that case will contact the support following the link you have indicated.

    Thank you so much for your help!

Viewing 5 replies - 1 through 5 (of 5 total)
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