• Resolved paocloudware

    (@paocloudware)


    Hi there,
    I′ve been create a course and when I subscribe a student on login student page it shows a
    401 Unauthorized
    You are not authorized to access the requested resource.
    Or if I follow the link on Enrollment Confirmation eMail “You can review the courses you’re enrolled in here: Dashboard.” It shows “User does not exist.”
    Am I make something wrong?
    Is there any configuration that I′m missing?
    Thanks

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter paocloudware

    (@paocloudware)

    Hi there, someone can help me, please.

    Plugin Support Imran – WPMU DEV Support

    (@wpmudev-support9)

    Hello @paocloudware

    I apologize for a late reply!

    I’ve tested the registration process on my end and could not replicate this issue. Based on this error registration is not allowed on your site.

    Please make sure registration on your site is active. For WordPress single install please go Settings > General and tick on Anyone can register. For WordPress multisite please go to Settings > Network Settings and tick “User accounts may be registered” or a higher option.

    If the same issue persists, please please run a quick test for a conflict with another plugin. Deactivate all the other plugins besides CoursePress and try the registration process.

    Let us know how it went!

    Cheers,
    Nastia

    Plugin Support Imran – WPMU DEV Support

    (@wpmudev-support9)

    Hello @paocloudware

    Hope you’re doing well!

    We’ve not heard from you in a while. I’ve marked this ticket as resolved for now, but if you need anything else at all, we’re here for you, please just reopen the ticket or create a new one.

    Kind regards,
    Nastia

Viewing 3 replies - 1 through 3 (of 3 total)
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