Student access

  • Resolved inspiredtrainer

    (@inspiredtrainer)


    4 years, 10 months ago

    Students are not able to begin course after they pay; it keeps asking them to add to cart. What needs to happen to fix this? This happens sometimes even when I manually enroll them.

    The page I need help with: [log in to see the link]

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  • Plugin Support Ashfiqur Rahman Anim

    (@anim07)

    Hello @inspiredtrainer

    Can you please check your woocommerce orders section? To see if the order status is pending or completed. This should not happen when an order status is completed. There might be some issues in this processing.

    Can you please share the worpdress version and php version in your site? What version you are using currently? Manual enrollment should never have this issue.

    Hope to hear from you

    Thank you
    Best regards

Viewing 1 replies (of 1 total)
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