Stuck on Yesterday

  • Resolved marktex

    (@marktex)


    7 months ago

    This week, The Events Calendar is not responding to users who are not logged in on our website. It works OK for those that are. The problem goes away after lunch, but comes back the next morning. We have the Pro plugin.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Erica

    (@eeide)

    Hi @marktex,

    Thanks for reaching out!

    Differences between logged in and logged out users are typically caused by caching or optimization plugins. Please see our Caching Basics article for more information. Do you have any of these plugins activated?

    When I visited the link you provided, everything was working normally for me as a logged out visitor. Can you please share specifically what isn’t working, and perhaps a screenshot or screencast?

    Thank you,
    Erica

    Thread Starter marktex

    (@marktex)

    Sill have the problem. It showed up again Saturday, and continued Sunday. The way to identify it is when you go to the site, kwhi.com and click bulletin board from the menu, if it brings up yesterday, then the problem is still there. I deactivated the two caching plugins, and also the optimization plugin, but no difference.

    Plugin Support tristan083

    (@tristan083)

    Hi @marktex ,

    Thank you for your message and the information. For us to understand fully the situation here, could you please provide us with some illustrated screenshots or screen-recordings of the issue? Reason I ask is because I cannot seem to find what you’re referring to here as “yesterday”.

    Plugin Support Darian

    (@d0153)

    Hi there,

    It appears that we haven’t heard back from you in a while, so I’ll assume that the matter has been resolved. If you need any more help, feel free to start a new thread and we’ll be happy to assist you.

Viewing 4 replies - 1 through 4 (of 4 total)
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