Most presumably, Static?HTML?(PHP Cache) is enabled on your website causing this conflict.
So, please clear all the caches and exclude the cache on the URL, where the given quiz is located. After clearing caches, please check the case with either the?Incognito mode?or?another browser/device.
Please check this and let us know about the outcome.
I am not sure I understand this correctly. Can you please clarify this part of your request?
You just need to mention in the cache plugin: not to cache the URL where the given quiz is located.
Please try this again, and if it doesn’t work, contact us via this form as we’ll need additional information. Our customer care specialists will always be happy to help you.
We noticed that you contacted us using the form we provided, and our support team has already responded there. Could you please check your inbox for the answer?
In the meantime, if you have any more questions, please feel free to start a new topic.