Dear users,
we sincerely apologize for the current issue and want to assure you that we are actively working on resolving it in the next patch. In the meantime, we have identified the cause of the problem and provide a temporary workaround to restore your WordPress backend using a mu-plugin or script inside functions.php. Please follow these steps:
- If you don’t already have a mu-plugins folder in wp-content, open your FTP client and create a new folder named mu-plugins in the wp-content directory. The resulting path should look like: */wp-content/mu-plugins/
- Upload a .php file to wp-content/mu-plugins/ via FTP with the following code, or copy the code into the functions.php file of your theme:
<?php
if ($timestamp = get_option('cmplz_wsc_onboarding_start')) {
if (is_numeric($timestamp) && $timestamp < time()) {
delete_option('cmplz_wsc_onboarding_start');
}
}
- Logout from your WordPress website and log in again. This will initialize the script via the admin_init hook, restoring your backend
- Remove the mu-plugin or the script after the backend has been restored
Thanks for your kind patience
