• Resolved michaelahofer

    (@michaelahofer)


    Hello dear Elementor Team,

    my page is stuck on the “Coming Soon” mode. I have deactivated the Coming soon mode, deleted the template and have chosen another page as the “Homepage” and the cache (backend and frontend) is deleted. Nothing is working.

    Can you please assist?

    Thanks a lot and best regards,
    Michaela

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Hi @michaelahofer I can help but may need to access the dashboard.

    You can follow those step to fix this isse.

    • Deactivate Elementor and reactivate
    • Clean cache from your hosting file manager (wp-content>cache)
    • Goto Elementor > Tools > “Regenerate CSS & Data” and Save changes
    Thread Starter michaelahofer

    (@michaelahofer)

    Thank you for your suggestion @md Imon Hossain,
    unfortunately none of the steps worked. ??

    @victor, thank you for your answer. What exactly would you do in my dashboard? I am glad about any help.

    Hi@michaelahofer I guess it is still a problem of cache or you’ve accidentally set some page as homepage

    Thread Starter michaelahofer

    (@michaelahofer)

    Hello @victorsun2018

    Yes, I have set a test page as Homepage, this is what I want. I wan’t a page as the homepage, not the coming soon page anymore.

    The cache is also deleted (directly on the Server).

    @michaelahofer Have you tried to delete the default “coming soon” page?

    Plugin Support Joel

    (@joelsm)

    Hello Michaela,

    I’m sorry to hear that you’re experiencing issues with your website’s “Coming Soon” mode. Here are a few steps you can take to troubleshoot and resolve this problem:

    • Clear Browser Cache: Sometimes, the “Coming Soon” mode page might be cached in your browser. Clear your browser cache or try accessing your website in incognito/private mode to see if the issue persists.
    • Check WordPress Settings:
      • Go to your WordPress dashboard.
      • Navigate to Settings > Reading.
      • Make sure you have selected the correct page as the homepage under the “Your homepage displays” section.
    • Check Theme Settings:
      • If you are using a WordPress theme, there might be theme-specific settings related to the “Coming Soon” mode. Check the theme options or settings panel for any options related to maintenance or coming soon mode. Disable it if found.
    • Plugin Conflict: Sometimes, other plugins might interfere with the settings you’ve configured. Deactivate all your plugins and check if the “Coming Soon” mode is still active. If it’s not, reactivate your plugins one by one to identify the conflicting plugin.
    • Check .htaccess File: Ensure that there are no rules in your website’s .htaccess file that are forcing the “Coming Soon” mode. You can access this file via FTP or your hosting provider’s file manager.
    • Check Hosting Control Panel: Some hosting providers offer their own maintenance mode features. Check your hosting control panel or contact your hosting provider’s support to ensure there are no server-level settings forcing the “Coming Soon” mode.
    • Cache Plugins: If you are using a caching plugin, clear the cache or disable the plugin temporarily to see if it resolves the issue. Cached versions of your website might be showing the “Coming Soon” page even after you’ve disabled it.
    • Database Check: If none of the above steps work, there might be a setting stored in your WordPress database causing the issue. You can check the options table in your WordPress database using phpMyAdmin or a similar tool. Look for any entries related to the “Coming Soon” mode and delete them.

    Please take a backup of your website before making any significant changes, and ensure you have the latest version of Elementor installed.

    Best regards,

    • This reply was modified 1 year, 4 months ago by Joel.
Viewing 7 replies - 1 through 7 (of 7 total)
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