Stuck in safe mode?

Here are three error logs, if they’re helpful.

2024-04-15T22:03:12+00:00 CRITICAL Uncaught Error: Class “YITH_PayPal_Merchant” not found in /home4/bifwidmy/public_html/staging/9665/wp-content/plugins/yith-paypal-payments-for-woocommerce-extended/includes/gateways/class-yith-paypal-gateway.php:141 CONTEXT: {“error”:{“type”:1,”file”:”\/home4\/bifwidmy\/public_html\/staging\/9665\/wp-content\/plugins\/yith-paypal-payments-for-woocommerce-extended\/includes\/gateways\/class-yith-paypal-gateway.php”,”line”:141},”backtrace”:[“”,”#0 \/home4\/bifwidmy\/public_html\/staging\/9665\/wp-content\/plugins\/yith-paypal-payments-for-woocommerce-extended\/includes\/class-yith-paypal-frontend.php(102): YITH_PayPal_Gateway->is_available()”,”#1 \/home4\/bifwidmy\/public_html\/staging\/9665\/wp-includes\/class-wp-hook.php(324): YITH_PayPal_Frontend->init(”)”,”#2 \/home4\/bifwidmy\/public_html\/staging\/9665\/wp-includes\/class-wp-hook.php(348): WP_Hook->apply_filters(NULL, Array)”,”#3 \/home4\/bifwidmy\/public_html\/staging\/9665\/wp-includes\/plugin.php(517): WP_Hook->do_action(Array)”,”#4 \/home4\/bifwidmy\/public_html\/staging\/9665\/wp-settings.php(695): do_action(‘init’)”,”#5 \/home4\/bifwidmy\/public_html\/staging\/9665\/wp-config.php(102): require_once(‘\/home4\/bifwidmy…’)”,”#6 \/home4\/bifwidmy\/public_html\/staging\/9665\/wp-load.php(50): require_once(‘\/home4\/bifwidmy…’)”,”#7 \/home4\/bifwidmy\/public_html\/staging\/9665\/wp-blog-header.php(13): require_once(‘\/home4\/bifwidmy…’)”,”#8 \/home4\/bifwidmy\/public_html\/staging\/9665\/index.php(17): require(‘\/home4\/bifwidmy…’)”,”#9 {main}”,”thrown”]}

2024-04-19T16:36:26+00:00 CRITICAL Uncaught Error: Class “Automattic\WooCommerce\Admin\RemoteSpecs\DataSourcePoller” not found in /home4/bifwidmy/public_html/staging/9665/wp-content/plugins/woocommerce/src/Internal/Admin/RemoteFreeExtensions/RemoteFreeExtensionsDataSourcePoller.php:9 CONTEXT: {“error”:{“type”:1,”file”:”\/home4\/bifwidmy\/public_html\/staging\/9665\/wp-content\/plugins\/woocommerce\/src\/Internal\/Admin\/RemoteFreeExtensions\/RemoteFreeExtensionsDataSourcePoller.php”,”line”:9},”backtrace”:[“”,”#0 \/home4\/bifwidmy\/public_html\/staging\/9665\/wp-content\/plugins\/jetpack\/vendor\/jetpack-autoloader\/class-php-autoloader.php(90): require()”,”#1 \/home4\/bifwidmy\/public_html\/staging\/9665\/wp-content\/plugins\/woocommerce\/src\/Internal\/Admin\/Events.php(275): Automattic\Jetpack\Autoloader\jpf11009ded9fc4592b6a05b61ce272b3c_jetpack\u24e513_3_1\al3_0_4\PHP_Autoloader::load_class(‘Automattic\\WooC…’)”,”#2 \/home4\/bifwidmy\/public_html\/staging\/9665\/wp-content\/plugins\/woocommerce\/src\/Internal\/Admin\/Events.php(146): Automattic\WooCommerce\Internal\Admin\Events->possibly_refresh_data_source_pollers()”,”#3 \/home4\/bifwidmy\/public_html\/staging\/9665\/wp-includes\/class-wp-hook.php(324): Automattic\WooCommerce\Internal\Admin\Events->do_wc_admin_daily()”,”#4 \/home4\/bifwidmy\/public_html\/staging\/9665\/wp-includes\/class-wp-hook.php(348): WP_Hook->apply_filters(”, Array)”,”#5 \/home4\/bifwidmy\/public_html\/staging\/9665\/wp-includes\/plugin.php(565): WP_Hook->do_action(Array)”,”#6 \/home4\/bifwidmy\/public_html\/staging\/9665\/wp-cron.php(191): do_action_ref_array(‘wc_admin_daily’, Array)”,”#7 {main}”,”thrown”]}

2024-05-01T13:45:59+00:00 CRITICAL Maximum execution time of 60 seconds exceeded CONTEXT: {“error”:{“type”:1,”file”:”\/home4\/bifwidmy\/public_html\/staging\/9665\/wp-includes\/class-wp-image-editor-imagick.php”,”line”:447},”backtrace”:[{“file”:”\/home4\/bifwidmy\/public_html\/staging\/9665\/wp-content\/plugins\/woocommerce\/includes\/class-woocommerce.php”,”line”:377,”function”:”critical”,”class”:”WC_Logger”,”type”:”->”},{“function”:”log_errors”,”class”:”WooCommerce”,”type”:”->”}]}

Hello @atdcrcdotcom I think your server is stuck, not WooCommerce. Who are you hosted with? Are you able to click restart?

Hello atdcrcdotcom

Thanks for contacting WooCommerce support.

Could you share a few screenshots of what you are seeing?
I want to better understand the safe mode your site is in.

Are you able to access WooCommerce?
If so, I’d like to review your site’s System Status Report.
You can find it via WooCommerce > Status.
Select Get system report and then Copy for support.

Then, you can paste the text in https://paste.mozilla.org and change the expiry to 1 week.
After that, you can paste the generated link here in your reply.

I look forward to your response. ??

Best regards.

Hi ?? We haven’t heard back from you in a while, so I’m going to mark this as resolved – we’ll be here if and/or when you are ready to continue.