Stuck at Sync WooCommerce data with HubSpot

  • Resolved SoftwareCodes

    (@arya1107)


    4 years, 4 months ago

    Hi After installing the plugin setup page is stuck at step 4 which is Sync WooCommerce data with HubSpot.
    It remains 0% for more than 20 min

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author MakeWebBetter

    (@makewebbetter)

    Hey,

    Thankyou for using our integraton.

    We are getting this issue in some of our clients after the latest woocommerce update. Our team is currently working on on it to fix it asap. We request you to please wait till the next update our plugin in which this issue would be resolved.

    Thanks

    Hi, same issue here. And there is a new woocommerce version available. Any advice?

    Plugin Author MakeWebBetter

    (@makewebbetter)

    Hey,

    It seems to be some issue with the sync process. So, I would request you please share the error log with us, you’ll find it in the support tab of our plugin and also connect with our technical support team as well.

    Regards

    I don’t have any support tab on plugin page. I have made 2 screenshots. When I press sync, it shows 0%, then suddenly -338% (no movement on progress bar, I have just highlighted the figures)

    https://ibb.co/4d4gVkz

    Plugin Author MakeWebBetter

    (@makewebbetter)

    Hey,

    Please try once by deactivating the plugin and then activating it. After this please connect your account again from the “connect” tab and proceed with the setup process.

    If you still get stuck at the 4th step, then we need to skip this step from the code and sync your contacts manually. So, please contact our support at [email protected]

    Regards,

Viewing 5 replies - 1 through 5 (of 5 total)
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