• Resolved rookieyear

    (@rookieyear)


    Tried this out with bing shopping template but it’s stuck at processing (7%) for a long time. I had to close the browser.

    The page I need help with: [log in to see the link]

Viewing 8 replies - 1 through 8 (of 8 total)
  • Hi,

    Thanks for using our plugin and reaching out to us. When your product feed is stuck it usually indicates something is wrong with your WP-cron. See:
    https://adtribes.io/help-my-feed-processing-is-stuck/?swcfpc=1

    And just checking:

    • Are you on the latest version, 8.8.8?
    • Did you already de-activate and re-activate the plugin? That will reset all cron-events needed by our plugin
    Thread Starter rookieyear

    (@rookieyear)

    I tried the WP-cron steps from your link. Installed and activated it, deactivated Feed Pro, refresh page, activated Feed Pro, and attempt feed again with same result. My versions are as listed below. I did try the feed on my other website and it worked but I only had around 20 product items there. Does this issue have to do with the amount of products I have? It’s around 350 products..

    Product Feed PRO for WooCommerce by AdTribes.io – 8.8.8
    WordPress version: 5.5.1
    WooCommerce version: 4.5.1
    PHP version: 7.4.9

    You have 350 products but probably those have lots of variations otherwise batches wouldn’t be be needed?

    So are you sure your WP-cron is not disabled in your wp-config.php?

    Thread Starter rookieyear

    (@rookieyear)

    Works now thanks! I actually missed the step of enabling WordPress Cron in wp-config.php as you mentioned.

    Perfect, thanks for the heads-up. Good to hear you got it to work.

    Thread Starter rookieyear

    (@rookieyear)

    So, I was pretty tired last night and didn’t check the results, just that it completed without errors. Today I noticed the feed only yielded 1 product. I remember unselecting the “Include all product variations”. Retrying this with “Include all product variations” selected, it still gets stuck at processing (7%).

    Hi,

    Have you tried de-activating and re-activating the plugin after you enabled the cron in your wp-config.php? That will reset all cron-events needed for our plugin.

    With regards to their only being one product in your feed that does sound like a configuration issue. There can be multiple reasons why there are less products in your feed than expected. We have listed the most common ones here: https://adtribes.io/help-i-have-none-or-less-products-in-my-product-feed-than-expected/?swcfpc=1

    Could you go through those reasons and see if any of the ones mentioned is applicable to your feed?

    Thread Starter rookieyear

    (@rookieyear)

    Hi. Been really busy. Revisited this issue and I’m not sure what I did but it’s working now. Maybe it’s as you suggested de-activating and re-activating the plugin. But I do notice it’s taking a very long time to complete. But it does so I’m happy!

Viewing 8 replies - 1 through 8 (of 8 total)
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