Stuck at "Connecting…" on mobile device

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Shashwat Srivastava

    (@darklrd)

    Hi there,

    Have you enabled chat only for logged-in users? If so, then you may not be logged-in within your mobile browser. In such a case the chat won’t load for unregistered users.

    Thanks!

    Thread Starter tesargusmawan

    (@tesargusmawan)

    Yes,

    I have enabled chat only for logged-in users. And sure I was logged-in when I tried to open it with my mobile browser.

    Could you help me with this?

    Plugin Author Shashwat Srivastava

    (@darklrd)

    Please ensure that you are logged-in your mobile browser. To debug, you may enable chat for everyone temporarily. Please contact us at iflychat.com over chat for further queries. ??

    Thanks!

    Thread Starter tesargusmawan

    (@tesargusmawan)

    Sorry,
    It was not “Connecting…”, but “Loading…”.
    Is there any difference?

    Plugin Author Shashwat Srivastava

    (@darklrd)

    Yes, there is. Please contact us over chat at iflychat.com so that we can discuss this in detail. Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)
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