Stripe with manual capture

  • Resolved Amibe Websites

    (@amibe)


    10 months ago

    Hi, thanks for the great plugin.

    A client is using the WooCommerce Stripe Gateway plugin (by WooCommerce) to process payments, with the Issue an authorization on checkout, and capture later option ticked/selected. With full payments, an authorisation is issued, and the payment is captured when the order status is changed to Processing. This is not working as expected with the Deposits & Partial Payments plugin – I suspect this is because there is no Processing status for the payments (only the order – but the order is not linked to the payment in Stripe, the payment is).

    Am I doing it incorrectly? Please advise.

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  • Plugin Contributor Sanesh Acowebs

    (@saneshacodez)

    Hi, we apologize?for the inconvenience that?happened?to you. We need to check the issue in detail. We request using the?live chat support?provided on the Acowebs website. Or create a?support ticket?on our?support forum?to get detailed support. This will help us to identify and solve the issue fast. Thanks!

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