Stripe webhook signature is invalid

  • Resolved Mimicmusic

    (@mimicmusic)


    4 weeks, 1 day ago

    Hi Siim, the plugin really works great but I just have 2 error on stripe payment.
    “Stripe webhook signature is invalid”. https://snipboard.io/AFih9S.jpg This is on payment logs when I check it and the payment is still processing even it is already approved and have received the payment.

    Also the 2nd error is having white background “Your Payment is being processed” nothing happens here. The payment went through. https://snipboard.io/I78eLU.jpg

    Lastly, Is there a chance I can edit the Approved PDF Receipt? And pls tell me which of the link can I edit it.

    Kind regards!

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author thesiim

    (@thesiim)

    Did you made any code changes? Might be the reason why Stripe webhook signature is failing.

    Thread Starter Mimicmusic

    (@mimicmusic)

    yes, a lot.. but most of the changes are more on labels and strings. Some other changes are on javascript (registration.js) where I wanted AFTER user select a seat redirects them to selected seats table rather than closing the modal and clicking OPEN button. So my process is that it doesn’t close the modal after ADD TO BOOKING > NEXT > BOOK. I have also added a static image logo on PDF Receipt.

    I hope this changes doesn’t affect stripe payment. Also payment set to APPROVED after payment completes.

    Plugin Author thesiim

    (@thesiim)

    What you can do is inspect the error thrown in https://github.com/SiimKirjanen/seatreg/blob/master/php/payment/stripe/SeatregStripePayment.php#L58-L63
    I did couple of tests locally and seems to be working fine. The error object should give some info what is happening.

    Thread Starter Mimicmusic

    (@mimicmusic)

    Hi Siim, thank you for your quick response and the dedication you put into this plugin. The issue has been resolved by deleting the webhook from stripe dashboard and reconnecting again with new secret key of Stripe to generate a new. Signature now is valid but I have something to point if the the return to merchant message is correct it seems like it is just so plain text and white background. This is the message I received -> https://snipboard.io/m0fgCy.jpg > I suggest maybe redirect them to status page or homepage maybe for return to merchant.

    Is this normal if the payment is completed? Also payment went thru and completed as well and booking has been approved. Sorry if I have so many questions and suggestions.

    Plugin Author thesiim

    (@thesiim)

    Yes it is by design. Sometimes payment processing takes some time to complete but sometimes its instant. There is already a task to make this payment landing page more customizable.

    Thread Starter Mimicmusic

    (@mimicmusic)

    Thank you for pointing that out.
    Here are some of my suggestions if it is okay as I work on customizing it a bit.
    1. Seamless add to booking without closing the modal instead of having user have to click “Open” button. But I don’t mean to remove the Open button they can still click on that.
    2. Custom Boxes are still clickable and has “Add to booking” though it has no price but seems confusing. I have change this through CSS by hiding the button ADD TO BOOKING if the [data-price = “0”]
    3. On the Settings Dashboard, hopefully we can add custom file upload for logo/branding of the seating which can be attached on the PDF Receipt/or inside the Seating Map
    4. Decimal on Seat Price.

    These are just suggestion for maybe in the future. Great work on this plugin.

Viewing 6 replies - 1 through 6 (of 6 total)
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