Stripe tab in settings is empty

  • Resolved sprnrml

    (@sprnrml)


    2 months ago

    Hi, Woo-newbie here. I have set up Stripe for payment processing, but after installing the plugin and connecting my Stripe account, the Stripe settings tab within my Woocommerce settings is empty. I believe there should be fields there, but these do not display at all…

    What should I check or do now?

    Thank you

Viewing 1 replies (of 1 total)
  • Plugin Support ckadenge (woo-hc)

    (@ckadenge)

    Hi @sprnrml,

    Thank you for reaching out.

    I understand you’re facing an empty Stripe page after installing and connecting the Stripe for WooCommerce plugin.

    This is quite unusual, however, I’d like you to confirm if you followed all the steps outlined in this guide here. If you already did, please disable any other active plugin and only have WooCommerce and Stripe for WooCommerce as the active plugins, then re-try the steps to connecting the plugin to Stripe and let us know how it goes this time.

    Thank you for your patience and understanding.

Viewing 1 replies (of 1 total)
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