Stripe settings page blank

  • Resolved biene24

    (@biene24)


    2 months ago

    Hello, currently my stripe settings are not visible in my dashboard inside of WooCommerce, I have tried disabling all plugins, and changing the theme with no luck. This was working before as I have all the setting done and you ca use stripe payments on my website, I need to adjust some settings.

    Any ideas what could be causing this? I have the latest WordPress and versions of the plugins, WooCommerce is not the latest due to an issue where the mini cart is empty, but I tested the latest and that did not fix the stipe settings issues.

    Ive installed the absolute latest versions of Woo, Stripe plugin and WordPress as well as my theme.

    Thanks for you help

Viewing 1 replies (of 1 total)
  • Plugin Support Rajesh K. (woo-hc)

    (@rajeshml)

    Hello @biene24,

    Thank you for reaching out — we’re happy to help!

    I appreciate the troubleshooting steps you’ve taken so far.

    At first, I would recommend?running a full conflict test?to rule out any possible plugin or theme conflicts. You can do this by disabling all other plugins, except WooCommerce and Stripe Payment plugins, and changing your theme to a default theme such as Storefront.

    In the meantime, I’d like to understand your site properly. Please share with us the necessary information below for us to investigate the issue further:

    • System Status Report?which you can find via WooCommerce > Status > Get system report > Copy for support.
    • Fatal error logs?(if any) under WooCommerce > Status > Logs.

    You could copy and paste your reply here or paste it via https://gist.github.com/ and send the link here.

    Once we have more information, we’ll be able to assist you further.

    Thanks!

Viewing 1 replies (of 1 total)
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