• Resolved luke92x

    (@luke92x)


    Hi

    I have tried to process payments on test and live mode in chrome but the processing payment continues to load after submitting. I have tried on firefox and im able to process the payment, the same on safari. Im not sure what the problem is as im not getting an error log, just warning abouts cross site cookies which shouldnt affect payments.
    I would really like to get this fixed as this is a massive headache for me right now haha

    Kind Regards, Luke

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter luke92x

    (@luke92x)

    I thought id update as i thought i may get a reply to check these things. I have checked through others having this problem and I have checked a few of the main issues why this might not be working. I have a valid ssl certificate and the check out page is set to HTTPS. Hope this helps

    • This reply was modified 4 years, 7 months ago by luke92x.
    Plugin Support mbrsolution

    (@mbrsolution)

    Hi, do you have a cache plugin installed in your site? If you do, have you excluded the required Stripe pages from getting cached?

    Thank you

    Thread Starter luke92x

    (@luke92x)

    Thankyou for your reply, I had hummingbird installed and was cached, I reset to default settings, and flushed the cache and now is working perfectly. Thankyou for taking the time to help, I have been trying to sort this for the last month!

    Plugin Support mbrsolution

    (@mbrsolution)

    I am happy to know that you managed to solve your issue ??

    Enjoy the plugin.

Viewing 4 replies - 1 through 4 (of 4 total)
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