Stripe payments on woocommerce

  • Resolved navidnouhi

    (@navidnouhi)


    3 years, 10 months ago

    Hello everyone,

    starting this thread again due to a late reply on my part:

    the issue im currently facing refers to implementing any payment method except credit card via stripe. Credit card is the only method which asks for api keys, but everyone else just says it has to be done in stripe configuration. Of course i integrated the webhooks, but payment methods like SOFORT ect still dont show. Am i skipping out on any steps?

    Configuring the payments in the woocommerce settings shows no change in the checkout process.

    The woocommerce status-report reads:

    
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Generated at: 2021-05-28 13:34:36 +02:00

    See the screenshot of woocommerce payment-settings here: https://ibb.co/r64Q145

    thank you very much in advance! Best regards, Navid Nouhi

Viewing 7 replies - 1 through 7 (of 7 total)
  • Erica K. a11n

    (@piratepenpen)

    Automattic Happiness Engineer

    Hello @navidnouhi,

    There are some things I’d like you to try, and if they don’t work out for you, we will need you to put in a [support request on WooCommerce.com] so that we can more securely work together and dig deeper into the issue. Additionally, if you haven’t created an account with us yet, please do and add Stripe to the account so we can assist you most efficiently.

    But before you do that, there are some things to set up first:

    The first place I would start would be to review the Setup & Configuration steps within the Stripe Documentation. Specifically, you want to make sure that you have your live and publishable keys added to the settings. Those are generated within the Stripe Dashboard.

    Additionally, SOFORT requires it to be enabled under Payment Settings in your Stripe.com Dashboard and does require additional information to be set up.

    If you continue to run into issues after reviewing the set up process, please open up the support request and we can continue troubleshooting with you.

    Thanks!

    Thread Starter navidnouhi

    (@navidnouhi)

    Hi @piratepenpen

    Thanks for your answer!

    Ive went through all the steps you told me, but unfortunately still no changes occur.

    The status of Sofort payment and others are set as active under the stripe dashboard and it shows a link to activate it for woocommerce. This link just leads me to a page which recommends different plugins to integrate stripe, which ive obviousoly already done.

    It also does show another method for intergrating SOFORT, which is called PHP SDK, which i dont understand.

    Also, where can i add stripe to my account for you to see more insights?

    Thank you very much!

    where can i add stripe to my account for you to see more insights?

    From the link that was provided: https://woocommerce.com/products/stripe/ “purchase” it. It’s free.

    Thread Starter navidnouhi

    (@navidnouhi)

    the plugin is already installed, if it wouldnt i couldnt have credit card integrated already. @piratepenpen any ideas?

    Hi @navidnouhi,

    I see this thread has been marked as resolved. Is it safe to assume you’ve resolved the issue?

    If you still need assistance with the issue, please contact us at WooCommerce.com > My Account > Support. You may need to create an account before you can access that page.

    Please include a link to this forum thread, so that we can keep track of what’s already been done.

    We will be able to help you further there.

    Thread Starter navidnouhi

    (@navidnouhi)

    Hi @sukafia ,

    unfortunately not solved yet sir.

    Plugin Support Abhi G. a11n

    (@theabhig)

    Hi @navidnouhi,

    Thanks for the update.

    Please contact us at WooCommerce.com > My Account > Support. You may need to create an account before you can access that page.

    Please include a link to this forum thread, so that we can keep track of what’s already been done.

    We will be able to help you further there.

    Thanks!

Viewing 7 replies - 1 through 7 (of 7 total)
  • The topic ‘Stripe payments on woocommerce’ is closed to new replies.