Stripe Payments for Woocommerce isn’t working

  • Resolved nandanpopat

    (@nandanpopat)


    6 years, 3 months ago

    Hello,

    I am having a problem with stripe checkout on my page.
    The problem I am having is with my checkout. At the bottom of the page I have the payment section. I have two options, paypal and stripe payment methods. Upon selecting one of these options, no buttons or fields appear for the payment to be made!

    I have tried to resolve this issue by updating every plugin on my site. I tried to uninstall and reinstall plugins to identify the issue and found that everything works fine when stripe payments is disabled. After having it disabled, paypal’s ‘proceed to paypal’ button reappears.

    However, when disabling paypal and enabling stripe payments, something very strange occurs. The credit/debit card fields appear, but they are very thin and you cant actually type anything or confirm the payment.

    So I have now determined that stripe payments is the problem. I would love some help with this and appreciate any time taken into helping me resolve this issue!

    Also, I have an SSL certificate for my site since I know this is necessary for stripe payments.

    Thanks,

    Nandan

    The page I need help with: [log in to see the link]

Viewing 12 replies - 16 through 27 (of 27 total)

  • Hi there, i have ecxactly te same issue. All plugins are updated but there are no options to paste in card number etc.
    The funny thing is, when i use an old server configurations it is working. So whats the problem developers???

    Thanks for your help

    PS: Some of us are business owners that need this plugin to work in order to feed our family! Thanks again ??

    Plugin Support Ryan Ray, a11n

    (@ryanr14)

    Hi @rajneesh0007,

    My wooCommerce Subscription Plugin is not doing renewal payment automatically with Stripe , I have Customer Stripe ID and stripe_source_id in admin panel for subscription.

    If you’re still having these issues please do create a new thread here if we can help. It also almost sounds like you are using our Subscriptions plugin from WooCommerce.com? If that’s the case then contact us here. –> https://woocommerce.com/my-account/create-a-ticket/?form=ticket

    Plugin Support Ryan Ray, a11n

    (@ryanr14)

    @manhack96,

    my problem is in stripe payment gateway as when I am landing in checkout page fields of card details are missing and referring from the above discussion I find this in my log
    2019-02-12T13:18:46+00:00 CRITICAL syntax error, unexpected end of file, expecting ‘,’ or ‘)’ in /home/u267340794/domains/troocolours.com/public_html/wp-content/themes/oceanwp/functions.php on line 943
    please reply thanks in advance

    This is a theme issue here, I’d reach out to the developers of the Ocean WP theme with that error. If you still have any Stripe issues please do create a new post here for us. Thanks!

    I am also having payment issues, as all on here I have nowhere to enter card details so that customers can purchase goods, I understand that some are saying it is a Theme issue but which themes work with this

    I am not getting any sales through due to this issue and have tried the link provided to open a new question but just get a blank page

    PLEASE HELP, VERY FRUSTRATED!!

    Plugin Support AJ a11n

    (@amandasjackson)

    @andycable160

    Can you please try switching to a default WordPress theme, such as Storefront, to see if the problem still exists?

    If the problem goes away, you’ll have to contact your theme developer about the issue.

    I have changed it to Storefront and it still does not have an option to enter card details

    Website- https://www.agmsports.co.uk

    Plugin Support AJ a11n

    (@amandasjackson)

    Hi @andycable160

    This is because your site is not using SSL, it is one of the requirements for Stripe


    Link to image: https://cld.wthms.co/EAWMzK


    Link to image: https://cld.wthms.co/IoOn0n

    I also don’t see Stripe active on the site (I assume this is because it’s currently not active).

    You will want to have SSL on the site. Here’s more information regarding SSL and HTTPS

    https://docs.woocommerce.com/document/ssl-and-https/

    Hello,

    I’ve got the same problem. I have installed the Stripe-Plugin, set it up and activate it. But it’s not showing on the checkout page.

    The website has SSL and I also tried storefront, there’s also no Stripe at the Checkout.

    https://highqflavour.com/

    I have no idea what to do?

    The System-Status of WooCommerce…

    
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    • This reply was modified 5 years, 3 months ago by greenorb.

    Solved ??

    I am getting error at checout page we are unable to process your payment right now what to do down below is my woocommerce logs status

    2020-01-08T17:11:29+00:00 DEBUG
    ====Stripe Version: 4.3.1====
    ====Start Log====
    customers/cus_GVfuTRCrhx3x29/sources request: Array
    (
    [limit] => 100
    )

    ====End Log====

    2020-01-08T17:11:29+00:00 DEBUG
    ====Stripe Version: 4.3.1====
    ====Start Log====
    customers/cus_GVfuTRCrhx3x29/sources request: Array
    (
    [limit] => 100
    )

    ====End Log====

    2020-01-08T17:11:43+00:00 DEBUG
    ====Stripe Version: 4.3.1====
    ====Start Log====
    customers/cus_GVfuTRCrhx3x29/sources request: Array
    (
    [limit] => 100
    )

    ====End Log====

    2020-01-08T17:11:43+00:00 DEBUG
    ====Stripe Version: 4.3.1====
    ====Start Log====
    customers/cus_GVfuTRCrhx3x29/sources request: Array
    (
    [limit] => 100
    )

    ====End Log====

    2020-01-08T17:12:03+00:00 DEBUG
    ====Stripe Version: 4.3.1====
    ====Start Log====
    sources/src_1Fyi4cDo3farX59ZeMMasiaz
    ====End Log====

    2020-01-08T17:12:03+00:00 DEBUG
    ====Stripe Version: 4.3.1====
    ====Start Log====
    customers/cus_GVfuTRCrhx3x29 request: Array
    (
    [email] => [email protected]
    [description] => Name: vivek rajput, Username: vivek
    [metadata] => Array
    (
    )

    )

    ====End Log====

    2020-01-08T17:12:04+00:00 DEBUG
    ====Stripe Version: 4.3.1====
    ====Start Log====
    Info: Begin processing payment for order 6402 for the amount of 2.98
    ====End Log====

    2020-01-08T17:12:04+00:00 DEBUG
    ====Stripe Version: 4.3.1====
    ====Start Log====
    payment_intents request: Array
    (
    [source] => src_1Fyi4cDo3farX59ZeMMasiaz
    [amount] => 298
    [currency] => usd
    [description] => ProductsBeam – Order 6402
    [metadata] => Array
    (
    [customer_name] => vivek rajput
    [customer_email] => [email protected]
    [order_id] => 6402
    )

    [capture_method] => automatic
    [payment_method_types] => Array
    (
    [0] => card
    )

    [customer] => cus_GVfuTRCrhx3x29
    )

    ====End Log====

    2020-01-08T17:12:04+00:00 DEBUG
    ====Stripe Version: 4.3.1====
    ====Start Log====
    Stripe PaymentIntent pi_1Fyi4fDo3farX59ZTUSh52qH initiated for order 6402
    ====End Log====

    2020-01-08T17:12:04+00:00 DEBUG
    ====Stripe Version: 4.3.1====
    ====Start Log====
    payment_intents/pi_1Fyi4fDo3farX59ZTUSh52qH/confirm request: Array
    (
    [source] => src_1Fyi4cDo3farX59ZeMMasiaz
    )

    ====End Log====

    2020-01-08T17:12:06+00:00 DEBUG
    ====Stripe Version: 4.3.1====
    ====Start Log====
    payment_intents/pi_1Fyi4fDo3farX59ZTUSh52qH request: Array
    (
    )

    ====End Log====

    2020-01-08T17:12:06+00:00 DEBUG
    ====Stripe Version: 4.3.1====
    ====Start Log====
    sources/src_1Fyi4cDo3farX59ZeMMasiaz
    ====End Log====

    2020-01-08T17:12:07+00:00 DEBUG
    ====Stripe Version: 4.3.1====
    ====Start Log====
    customers/cus_GVfuTRCrhx3x29 request: Array
    (
    [email] => [email protected]
    [description] => Name: vivek rajput, Username: vivek
    [metadata] => Array
    (
    )

    )

    ====End Log====

    2020-01-08T17:12:07+00:00 DEBUG
    ====Stripe Version: 4.3.1====
    ====Start Log====
    Info: Begin processing payment for order 6402 for the amount of 2.98
    ====End Log====

    2020-01-08T17:12:07+00:00 DEBUG
    ====Stripe Version: 4.3.1====
    ====Start Log====
    payment_intents/pi_1Fyi4fDo3farX59ZTUSh52qH request: Array
    (
    [source] => src_1Fyi4cDo3farX59ZeMMasiaz
    )

    ====End Log====

    2020-01-08T17:12:09+00:00 DEBUG
    ====Stripe Version: 4.3.1====
    ====Start Log====
    payment_intents/pi_1Fyi4fDo3farX59ZTUSh52qH request: Array
    (
    )

    ====End Log====

    2020-01-08T17:12:10+00:00 DEBUG
    ====Stripe Version: 4.3.1====
    ====Start Log====
    sources/src_1Fyi4cDo3farX59ZeMMasiaz
    ====End Log====

    2020-01-08T17:12:10+00:00 DEBUG
    ====Stripe Version: 4.3.1====
    ====Start Log====
    customers/cus_GVfuTRCrhx3x29 request: Array
    (
    [email] => [email protected]
    [description] => Name: vivek rajput, Username: vivek
    [metadata] => Array
    (
    )

    )

    ====End Log====

    2020-01-08T17:12:10+00:00 DEBUG
    ====Stripe Version: 4.3.1====
    ====Start Log====
    Info: Begin processing payment for order 6402 for the amount of 2.98
    ====End Log====

    2020-01-08T17:12:10+00:00 DEBUG
    ====Stripe Version: 4.3.1====
    ====Start Log====
    payment_intents/pi_1Fyi4fDo3farX59ZTUSh52qH request: Array
    (
    [source] => src_1Fyi4cDo3farX59ZeMMasiaz
    )

    ====End Log====

    2020-01-08T17:12:14+00:00 DEBUG
    ====Stripe Version: 4.3.1====
    ====Start Log====
    payment_intents/pi_1Fyi4fDo3farX59ZTUSh52qH request: Array
    (
    )

    ====End Log====

    2020-01-08T17:12:14+00:00 DEBUG
    ====Stripe Version: 4.3.1====
    ====Start Log====
    sources/src_1Fyi4cDo3farX59ZeMMasiaz
    ====End Log====

    2020-01-08T17:12:14+00:00 DEBUG
    ====Stripe Version: 4.3.1====
    ====Start Log====
    customers/cus_GVfuTRCrhx3x29 request: Array
    (
    [email] => [email protected]
    [description] => Name: vivek rajput, Username: vivek
    [metadata] => Array
    (
    )

    )

    ====End Log====

    2020-01-08T17:12:15+00:00 DEBUG
    ====Stripe Version: 4.3.1====
    ====Start Log====
    Info: Begin processing payment for order 6402 for the amount of 2.98
    ====End Log====

    2020-01-08T17:12:15+00:00 DEBUG
    ====Stripe Version: 4.3.1====
    ====Start Log====
    payment_intents/pi_1Fyi4fDo3farX59ZTUSh52qH request: Array
    (
    [source] => src_1Fyi4cDo3farX59ZeMMasiaz
    )

    ====End Log====

    2020-01-08T17:12:19+00:00 DEBUG
    ====Stripe Version: 4.3.1====
    ====Start Log====
    payment_intents/pi_1Fyi4fDo3farX59ZTUSh52qH request: Array
    (
    )

    ====End Log====

    2020-01-08T17:12:19+00:00 DEBUG
    ====Stripe Version: 4.3.1====
    ====Start Log====
    sources/src_1Fyi4cDo3farX59ZeMMasiaz
    ====End Log====

    2020-01-08T17:12:20+00:00 DEBUG
    ====Stripe Version: 4.3.1====
    ====Start Log====
    customers/cus_GVfuTRCrhx3x29 request: Array
    (
    [email] => [email protected]
    [description] => Name: vivek rajput, Username: vivek
    [metadata] => Array
    (
    )

    )

    ====End Log====

    2020-01-08T17:12:20+00:00 DEBUG
    ====Stripe Version: 4.3.1====
    ====Start Log====
    Info: Begin processing payment for order 6402 for the amount of 2.98
    ====End Log====

    2020-01-08T17:12:20+00:00 DEBUG
    ====Stripe Version: 4.3.1====
    ====Start Log====
    payment_intents/pi_1Fyi4fDo3farX59ZTUSh52qH request: Array
    (
    [source] => src_1Fyi4cDo3farX59ZeMMasiaz
    )

    ====End Log====

    2020-01-08T17:12:20+00:00 DEBUG
    ====Stripe Version: 4.3.1====
    ====Start Log====
    payment_intents/pi_1Fyi4fDo3farX59ZTUSh52qH request: Array
    (
    )

    ====End Log====

    2020-01-08T17:12:21+00:00 DEBUG
    ====Stripe Version: 4.3.1====
    ====Start Log====
    sources/src_1Fyi4cDo3farX59ZeMMasiaz
    ====End Log====

    2020-01-08T17:12:21+00:00 DEBUG
    ====Stripe Version: 4.3.1====
    ====Start Log====
    customers/cus_GVfuTRCrhx3x29 request: Array
    (
    [email] => [email protected]
    [description] => Name: vivek rajput, Username: vivek
    [metadata] => Array
    (
    )

    )

    ====End Log====

    2020-01-08T17:12:21+00:00 DEBUG
    ====Stripe Version: 4.3.1====
    ====Start Log====
    Info: Begin processing payment for order 6402 for the amount of 2.98
    ====End Log====

    2020-01-08T17:12:21+00:00 DEBUG
    ====Stripe Version: 4.3.1====
    ====Start Log====
    payment_intents/pi_1Fyi4fDo3farX59ZTUSh52qH request: Array
    (
    [source] => src_1Fyi4cDo3farX59ZeMMasiaz
    )

    ====End Log====

    2020-01-08T17:12:22+00:00 DEBUG
    ====Stripe Version: 4.3.1====
    ====Start Log====
    Error: stdClass Object
    (
    [error] => stdClass Object
    (
    [code] => payment_method_unexpected_state
    [doc_url] => https://stripe.com/docs/error-codes/payment-method-unexpected-state
    [message] => The source you provided is not in a chargeable state.
    [payment_intent] => stdClass Object
    (
    [id] => pi_1Fyi4fDo3farX59ZTUSh52qH
    [object] => payment_intent
    [amount] => 298
    [amount_capturable] => 0
    [amount_received] => 0
    [application] =>
    [application_fee_amount] =>
    [canceled_at] =>
    [cancellation_reason] =>
    [capture_method] => automatic
    [charges] => stdClass Object
    (
    [object] => list
    [data] => Array
    (
    )

    [has_more] =>
    [total_count] => 0
    [url] => /v1/charges?payment_intent=pi_1Fyi4fDo3farX59ZTUSh52qH
    )

    [client_secret] => pi_1Fyi4fDo3farX59ZTUSh52qH_secret_iQqTVlVgeZ7akdmMPo68EKBo8
    [confirmation_method] => automatic
    [created] => 1578503525
    [currency] => usd
    [customer] => cus_GVfuTRCrhx3x29
    [description] => ProductsBeam - Order 6402
    [invoice] =>
    [last_payment_error] => stdClass Object
    (
    [message] => Non-INR transactions in India should have shipping/billing address outside India.
    [shield_action] => reject
    [shield_failure] => 1
    [source] => stdClass Object
    (
    [id] => src_1Fyi4cDo3farX59ZeMMasiaz
    [object] => source
    [amount] =>
    [card] => stdClass Object
    (
    [exp_month] => 2
    [exp_year] => 2024
    [last4] => 4242
    [country] => US
    [brand] => Visa
    [address_line1_check] => unchecked
    [address_zip_check] => unchecked
    [cvc_check] => unchecked
    [funding] => credit
    [fingerprint] => 5lKZMxdGBZ8qnFdq
    [three_d_secure] => optional
    [name] =>
    [tokenization_method] =>
    [dynamic_last4] =>
    )

    [client_secret] => src_client_secret_GVjX9hgBX3sosvMNHx4EAXKe
    [created] => 1578503522
    [currency] =>
    [flow] => none
    [livemode] =>
    [metadata] => stdClass Object
    (
    )

    [owner] => stdClass Object
    (
    [address] => stdClass Object
    (
    [city] => Gwalior
    [country] => IN
    [line1] => xxxxxxxxxxxxxxxxxxxxxxxxx
    [line2] => xxxxxxxxxxxxx
    [postal_code] => 474004
    [state] => MP
    )

    [email] => [email protected]
    [name] => vivek rajput
    [phone] => 6268254731
    [verified_address] =>
    [verified_email] =>
    [verified_name] =>
    [verified_phone] =>
    )

    [statement_descriptor] =>
    [status] => consumed
    [type] => card
    [usage] => reusable
    )

    [type] => invalid_request_error
    )

    [livemode] =>
    [metadata] => stdClass Object
    (
    [customer_name] => vivek rajput
    [customer_email] => [email protected]
    [order_id] => 6402
    )

    [next_action] =>
    [on_behalf_of] =>
    [payment_method] =>
    [payment_method_options] => stdClass Object
    (
    [card] => stdClass Object
    (
    [installments] =>
    [request_three_d_secure] => automatic
    )

    )

    [payment_method_types] => Array
    (
    [0] => card
    )

    [receipt_email] =>
    [review] =>
    [setup_future_usage] =>
    [shipping] =>
    [source] =>
    [statement_descriptor] =>
    [statement_descriptor_suffix] =>
    [status] => requires_payment_method
    [transfer_data] =>
    [transfer_group] =>
    )

    [type] => invalid_request_error
    )

    )

    ====End Log====

    Plugin Support AJ a11n

    (@amandasjackson)

    Hi @varonvictor

    Can you please create a new post for the issue you are experiencing.

Viewing 12 replies - 16 through 27 (of 27 total)
  • The topic ‘Stripe Payments for Woocommerce isn’t working’ is closed to new replies.