Stripe Payments Error

  • Resolved bilalj

    (@bilalj)


    2 years, 11 months ago

    Hi, hope you can help.

    I am using MasterStudy on a client site, we have set up Stripe Payment gateway. However when a student tries to “Get Course” and make payment MasterStudy Stripe checkout throws an error. “Error occurred. Please try again.” This error happens with every student and thus the course does not get applied to their accounts. The payment however does go through and shows up in Stripe. Can someone please help?

    https://ibb.co/dtf5mmR

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support EricStylemixThemes

    (@ericstylemixthemes)

    Hello

    Thank you for reaching out!

    The Stripe payment method is not working on the Free LMS plugin. I forwarded your request to the QA department for further review, if they determine the bug, it will be fixed in one of the upcoming updates of the plugin.

    Kind regards

    Thread Starter bilalj

    (@bilalj)

    I have tested this with a client who uses the paid version and it seems to cause the same error on the paid version too. Has the QA or dev team been able to figure out the cause of the error and is there any timeline on a release?

    Thanks

    Plugin Support mgordonStylemixThemes

    (@mgordon7)

    Hello,

    The case is under checking and testing stages from our QA team. Some fixes and improvements are taking more time than expected. Unfortunately, we can’t provide an exact release date.

    Cheers

Viewing 3 replies - 1 through 3 (of 3 total)
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