Stripe Payment stuck at Processing

  • Resolved batcode

    (@batcode)


    2 years, 2 months ago

    Hi,

    We are trying to integrate stripe payment gateways inside the Paid Membership pro plugin. However, it is giving us troubles. The payments are stuck at processing and then there is no activity on the checkout page of our Learndash site.

    However, we had initially done a test payment on stripe using it, when all of a sudden it had stopped working.

    We had tried to disable all plugins and only activate Paid membership along with a few others like WooCommerce, Elementor, Learndash etc.

    Please help us out. We have been stuck for many days.

    Thanks in advance ??

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Andrew Lima

    (@andrewza)

    Hi @batcode

    Thank you for reaching out to Paid Memberships Pro, I’m really sorry to hear about the issue you are facing here.

    Do you have any JavaScript issues on your checkout page when you click the submit button to process the form?

    Could you please provide me with a link to your Membership Checkout URL so I may see for any frontend errors?

    Thread Starter batcode

    (@batcode)

    Hi,

    yes there are a few Js issues on the checkout page. Please check attached screenshot.

    https://prnt.sc/nvvqjHr7db-w

    Here’s the URL to the checkout page: https://dnablackleadershipinstitute.com/membership-account/membership-checkout/?level=1

    Plugin Author Andrew Lima

    (@andrewza)

    Thanks for the feedback, you will need to resolve these JavaScript issues before payment functionality may work.

    Some gateways rely on JavaScript to assist with checkout functionality.

    I had a look at your checkout page and it seems there is a JavaScript file for Lead Connector that’s causing an issue on checkout that needs to be resolved. I don’t see any other errors at this point.

    Plugin Author Andrew Lima

    (@andrewza)

    Because there have not been any recent updates to this topic, we will be changing the status to resolved. If you have any new questions or if your issue persists, please feel free to create a new topic.

Viewing 4 replies - 1 through 4 (of 4 total)
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