Stripe payment payment card form blocked by Firefox Focus tracking protection

  • I’ve jus tested the 8.9.0 of WooCommerce Stripe Gateway, during a plugins update procedure, on different devices/browsers.

    No problem on Chrome / Brave (shield active), and Firefox on Desktop/Windows.
    No problem either on Chrome / Brave (shield active) on Android.

    However, Stripe card details fields are blocked by Firefox Focus (mobile only)’s tracking protection: they are missing in the checkout.

    As soon as that the tracking protection is disabled, the Stripe card fields section are back.

    This was tested on a staging website. So I double checked with our production website, which currently runs the 8.7.0 version. The problem was already there.

    Once that Firefox Focus tracking protection is disabled, the fields are displayed.

    I checked with the StoreFront theme, withouth any checkout customization active, same results.

    With tracking protection

    Without tracking protection

Viewing 1 replies (of 1 total)
  • Plugin Support Zubair Zahid (woo-hc)

    (@doublezed2)

    Hello T4ng,

    Thank you for contacting WooCommerce support.

    I understand you’re noticing that Stripe card details fields are blocked by Firefox Focus’s tracking protection on mobile, while they work fine on other browsers and devices.

    This might be because Firefox Focus is blocking essential scripts needed for Stripe to function.
    Could you share your site’s URL so I can investigate further?

    Looking forward to your response. ??

    Best regards.

Viewing 1 replies (of 1 total)
  • You must be logged in to reply to this topic.