• Resolved tatsat

    (@tatsat)


    I have installed stripe payment on my dummy site. added the test credentials. But when I add the dummy credit card details and click submit. it shows processing…. beside the button and the page doesnt go anywhere no action taken.

    Please help.

    I have php version 5.6.29 and wordpress version 4.7.5

    [ No bumping please. ]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author Andrew Lima

    (@andrewza)

    Hi @tatsat,

    Thank you for using Paid Memberships Pro – I’m really sorry for the issue you are experiencing.

    I am going to be working through this issue today for you and will revert as soon as I have a solution.

    Thread Starter tatsat

    (@tatsat)

    @andrew

    Is this issue with just me or with others as well? let me know if you need more info to check. We cant push the site live unless we fix this so eagerly waiting on your update

    Thanks
    Tatsat

    Thread Starter tatsat

    (@tatsat)

    Sorry for being impatient but the client is bit in a hurry.

    Please let me know when can we expect a fix.

    Thanks
    Tatsat

    Plugin Author Andrew Lima

    (@andrewza)

    Hi @tatsat,

    Thank you for the feedback.

    This could be a JavaScript issue blocking you from checking out.

    Please could you open your browser’s console on the checkout page and proceed to checkout to see if there are any JavaScript errors/warnings?

    Please let me know about this.

    Thread Starter tatsat

    (@tatsat)

    No I checked that. The console have no error. And the page doesn’t even timeout and show any error after about 10 minutes

    Plugin Author Andrew Lima

    (@andrewza)

    Thank you for the feedback @tatsat, would you mind opening a thread on the Member’s Support Forum on https://www.paidmembershipspro.com so a support engineer may login to your site to help you troubleshoot the issue further.

    Thread Starter tatsat

    (@tatsat)

    Thanks Andrew

Viewing 7 replies - 1 through 7 (of 7 total)
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