"Stripe payment failed due to."

Code reference that you are talking about is below

catch (Exception $e)
{	

	$body         = $e->getJsonBody();
	$error        = $body['error']['message'];
	$wc_order->add_order_note( __( 'Stripe payment failed due to.'.$error, 'woocommerce' ) );
		wc_add_notice($error,  $notice_type = 'error' );
}

the payment part works within try block so if there is some sort of error in try block it comes to catch block to prevent user seeing any error on web-page

However you can check logs on stripe if token was created or not

see this https://awesomescreenshot.com/0365do4b05

Hi, thanks for the quick response.

I’ve checked the logs on stripe and can not see his transaction so the token must not have been created.

What are likely reasons for a payment to fail and not throw up any error to the user and for the backend error message to show as “Stripe payment failed due to.” ? I still can not recreate his issue and fear that more customers will run into similar issues but not contact me

Token is created before creating charge please make sure token is created or not from logs

Token was definitely not created

If token is not created no payments will be created it might be they are trying to get away without payment ? because logically if they input card / cvc / expiry at least token should be created

But you say no token which makes me feel there is something fishy on transaction because stripe takes card details and converts to tokens

just to make sure you are using woo commerce version greater than 2.2
and stripe api version 2015-09-03 or lower its really going over my mind without any error messege from stripe

Same for me. I am currently implementing the Woocommerce credit card payment using Stripe WooCommerce Addon plugin.

Upon placing order after entering the client and credit card infos, the page shows an exclamation mark only and nothing happens. I can see the message “Stripe payment failed due to.” on the Edit Order page and the order status is pending payment. No token or anything is visible from the Stripe dashboard Logs.

I tried a few things such as changing themes, stopping other plugins, trying on another computer/browser. No clue why this is not working. I am using WordPress 4.4, Woocommerce 2.4.12 and Stripe WooCommerce Addon 1.0.5.

Please check your ISP is not blocking outgoing connection to stripe servers

hi
getting error

Unable to add a new card. We have not charged your card. Please try again.

on checkout ,
guide me

thank you

@himani1

Please try with default twentyfifteen or twentysixteen theme make sure to add all 4 API keys in backend plugin settings

Have you checked the box in admin to create customer for each order

hi thanks

yes i have checked the create customers box .

I think the problem is with my plugin i am using WooCommerce Subscriptions plugin for stripe with woo,
when i used WooCommerce Stripe Gateway it works .

Is there any idea why this error comes with WooCommerce Subscriptions plugin ?