Hi @llessing,
Check the payment breakdown in Stripe.
It states the amount Stripe received from the site and the fee breakdown and currency conversions (if applicable).
It’s important to note that the gateway fees are not removed; all your payment gateway fees will still be applied. Instead, you are asking the donor to donate a small additional amount in order to lessen the impact of the credit card processing fees. The best way to understand this is via a clear and obvious example.
For example, you’ve set your Fee Recovery settings to add 3% plus $0.30 to every donation. A donor wants to give $100 to your organization and donate the fee additionally. It might seem that the total should be $103.30 — but that would be incorrect. The fee amount is going to be subtracted from the total amount the donor gives; so the fee on $103.30 would be $3.10 + $0.30 = $3.40. That would mean that you would lose $0.10 on every $100 donation.
Instead, the calculation is set to ensure that the net donation amount after your fees are applied equals $100.
If you are interested in a more technical and mathematical explanation of how this works, here’s the equation used in making that calculation: (Credit for this equation goes to Stripe and their since-removed documentation article that had a similar equation.)
T = Amount of donation the donor selected.
B = Base per-transaction fee (default $0.30)
P = Percentage fee (default 2.9%)
G = Gross amount (total with the fee included that is sent to the gateway)
( T + B ) / ( 1 – ( P / 100 ) ) = G
