• Resolved reachingout

    (@reachingout)


    I am trying to set up STRIPE in TEST mode but it is not working…

    Connection test to Stripe was successful. Mode: test.

    4242 4242 4242 4242
    11 / 22 212

    “The card has been declined.”

    No logs

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support tijosh

    (@tijosh)

    Hi @reachingout,

    To troubleshoot further, could you please send a copy of your site’s System Status Report? You can find it by going to your admin Dashboard and select WooCommerce → Status.

    From there, select “Get system report” and then “Copy for support”. Once you’ve done that, you can paste it here.

    Thread Starter reachingout

    (@reachingout)

    Hi,

    I tried to deactivate plugins but it did not help.
    I could only see “Page ID is set but the page does not exist” as an error below.

    System report:

    
    ### WordPress Environment ###
    
    WordPress address (URL): https://www.sta.--hidden--.se
    Site address (URL): https://www.sta.--hidden--.se
    WC Version: 5.1.0
    REST API Version: ? 5.1.0
    WC Blocks Version: ? 4.4.3
    Action Scheduler Version: ? 3.1.6
    WC Admin Version: ? 2.0.2
    Log Directory Writable: ?
    WP Version: 5.7
    WP Multisite: –
    WP Memory Limit: 768 MB
    WP Debug Mode: –
    WP Cron: ?
    Language: en_US
    External object cache: –
    
    ### Server Environment ###
    
    Server Info: Apache
    PHP Version: 7.2.34
    PHP Post Max Size: 128 MB
    PHP Time Limit: 300
    PHP Max Input Vars: 10000
    cURL Version: 7.71.0
    OpenSSL/1.1.1d
    
    SUHOSIN Installed: –
    MySQL Version: 10.3.22-MariaDB-cll-lve
    Max Upload Size: 128 MB
    Default Timezone is UTC: ?
    fsockopen/cURL: ?
    SoapClient: ?
    DOMDocument: ?
    GZip: ?
    Multibyte String: ?
    Remote Post: ?
    Remote Get: ?
    
    ### Database ###
    
    WC Database Version: 4.5.2
    WC Database Prefix: wp4v_
    Total Database Size: 7.94MB
    Database Data Size: 6.24MB
    Database Index Size: 1.70MB
    wp4v_woocommerce_sessions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp4v_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp4v_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp4v_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wp4v_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp4v_woocommerce_order_itemmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp4v_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wp4v_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp4v_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp4v_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp4v_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp4v_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp4v_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp4v_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp4v_actionscheduler_actions: Data: 0.02MB + Index: 0.11MB + Engine InnoDB
    wp4v_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp4v_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp4v_actionscheduler_logs: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp4v_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp4v_comments: Data: 0.06MB + Index: 0.09MB + Engine InnoDB
    wp4v_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp4v_options: Data: 1.31MB + Index: 0.06MB + Engine InnoDB
    wp4v_postmeta: Data: 0.44MB + Index: 0.11MB + Engine InnoDB
    wp4v_posts: Data: 3.48MB + Index: 0.06MB + Engine InnoDB
    wp4v_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp4v_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp4v_term_relationships: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp4v_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp4v_usermeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp4v_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp4v_wc_admin_notes: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp4v_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp4v_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp4v_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp4v_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp4v_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp4v_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wp4v_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp4v_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp4v_wc_product_meta_lookup: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
    wp4v_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp4v_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp4v_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp4v_yoast_indexable: Data: 0.09MB + Index: 0.08MB + Engine InnoDB
    wp4v_yoast_indexable_hierarchy: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp4v_yoast_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp4v_yoast_primary_term: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp4v_yoast_seo_links: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    
    ### Post Type Counts ###
    
    attachment: 41
    condition_group: 2
    custom_css: 1
    feedback: 132
    nav_menu_item: 8
    oembed_cache: 2
    page: 10
    post: 2
    product: 8
    revision: 203
    sidebar: 2
    tablepress_table: 4
    
    ### Security ###
    
    Secure connection (HTTPS): ?
    Hide errors from visitors: ?
    
    ### Active Plugins (14) ###
    
    Classic Editor: by WordPress Contributors – 1.6
    Cloudflare: by Cloudflare
    Inc. – 4.4.0
    
    Content Aware Sidebars: by Joachim Jensen - DEV Institute – 3.15.2
    Duplicate Page: by mndpsingh287 – 4.4
    Hide Admin Toolbar: by Aftab Muni – 1.0
    Jetpack by WordPress.com: by Automattic – 9.5
    Change Storefront Footer Copyright Text: by QuadLayers – 1.0.1
    Storefront Homepage Contact Section: by WooThemes – 1.0.5
    Storefront Top Bar: by Wooassist – 1.1.1
    TablePress: by Tobias B?thge – 1.13
    UpdraftPlus - Backup/Restore: by UpdraftPlus.Com
    DavidAnderson – 1.16.50
    
    WC Hide Shipping Methods: by Rynaldo Stoltz – 1.4
    Stripe For WooCommerce: by Payment Plugins
    [email protected] – 3.2.15
    
    WooCommerce: by Automattic – 5.1.0
    
    ### Inactive Plugins (7) ###
    
    Akismet Anti-Spam: by Automattic – 4.1.9
    Custom Sidebars: by WebFactory Ltd – 3.31
    Hello Dolly: by Matt Mullenweg – 1.7.2
    Hummingbird: by WPMU DEV – 2.7.2
    Klarna Checkout for WooCommerce: by Krokedil – 2.4.3
    WordPress Importer: by wordpressdotorg – 0.7
    Yoast SEO: by Team Yoast – 16.0.2
    
    ### Settings ###
    
    API Enabled: –
    Force SSL: –
    Currency: SEK (kr)
    Currency Position: right_space
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: 0
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)
    
    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)
    
    Connected to WooCommerce.com: –
    
    ### WC Pages ###
    
    Shop base: #6 - /
    Cart: #7 - /varukorg/
    Checkout: #8 - /checkout/
    My account: #9 - /mitt-konto/
    Terms and conditions: ? Page ID is set
    but the page does not exist
    
    ### Theme ###
    
    Name: Storefront
    Version: 3.5.1
    Author URL: https://woocommerce.com/
    Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
    WooCommerce Support: ?
    
    ### Templates ###
    
    Overrides: –
    
    ### Action Scheduler ###
    
    Complete: 24
    Oldest: 2021-02-27 20:33:57 +0000
    Newest: 2021-03-28 19:42:12 +0000
    
    Pending: 1
    Oldest: 2021-03-29 19:42:12 +0000
    Newest: 2021-03-29 19:42:12 +0000
    
    ### Status report information ###
    
    Generated at: 2021-03-29 18:13:59 +02:00
    
    Plugin Support AJ a11n

    (@amandasjackson)

    Hi @reachingout

    The Stripe plugin installed on your site is not the one that we develop or support. I recommend reaching out to the developer of the plugin you are using directly

    Stripe For WooCommerce: by Payment Plugins
    [email protected] – 3.2.15

    Thread Starter reachingout

    (@reachingout)

    Hi,
    OK, thanks, and sorry for bothering you!

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘STRIPE not working in Test’ is closed to new replies.