Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Contributor royho

    (@royho)

    It would help to get more information such as what version were you on before? And what troubleshooting steps have you already taken?

    What is the link to your site?

    Thread Starter ant.giorgianni

    (@antgiorgianni)

    I had the 4.0.5 all worked perfect. When I switched to 4.0.7 on google chrome by windows pc I got the error you can see from the pic linked above.
    What is the problem? When a customer send the payment, the browser start to process the payment but the operation is not completed.
    Now I switched back to 4.0.5 and all work properly.
    Thanks in advance for helping me.

    Plugin Contributor royho

    (@royho)

    So update to latest Stripe 4.0.7, turn all plugins off except Stripe and WC. Switch to default WP theme. Turn test mode on for Stripe. Pass the link to your site here and I will take a look for you.

    Thread Starter ant.giorgianni

    (@antgiorgianni)

    Sorry, man I run a business, I can’t do this kind of test, actually I prefer to use 4.0.5. Anyway thanks for helping me.
    All the best.

    Plugin Contributor royho

    (@royho)

    It is always a good idea to have a staging site where you can test these things. As you said, you run a business, so it is even that much more important before changing anything on your site, that you test it on a staging site first. Let me know if you ever set that up. I will be happy to take a look.

    Thread Starter ant.giorgianni

    (@antgiorgianni)

    No prob thanks. Best wishes

Viewing 6 replies - 1 through 6 (of 6 total)
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