Stripe not showing input fields

  • Resolved craig21

    (@craig21)


    5 years, 6 months ago

    Hi there,

    I am having a familiar issue in that the Stripe input fields are not available to be populated/filled in by the user.

    Here are steps I have taken to try and rectify the issue:
    1. Follow the setup process here: https://docs.woocommerce.com/document/stripe/#section-2
    2. Disabled plugins to test for conflicts
    3. Installed an SSL certificate as per Stripe guidelines
    4. Checked I am using the default checkout page from WooCommerce
    5. Checked the JavaScript console for errors (none shown)

    Thanks in advance,

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)

  • Hello, I’m having the exact same problem here. Any one found the solution ?

    Found the solution for me : stripe.js and https://js.stripe.com/v3/ weren’t loaded. It was a problem in the template I’m using. Verify your console (to see if there are errors, if yes, it won’t work) and verify if all files are well loaded.

    Plugin Support dougaitken

    (@dougaitken)

    Automattic Happiness Engineer

    Hey there @craig21

    Did you get to the bottom of your issue?

    As @hellodracon mentioned, I’d recommend checking your theme templates. Test using the lastet Storefront version as I can confirm this does work as expected.

    Let me know how you get on!

    Thanks,

    Thread Starter craig21

    (@craig21)

    Got to the bottom of it.

    Think there was some old references to the JointsWP templating kit in my code which was preventing the Stripe JS from loading.

    Thanks for following up!

Viewing 4 replies - 1 through 4 (of 4 total)
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