Stripe – No Customer Details Sent

  • Resolved andyroberts

    (@andyroberts)


    2 years, 3 months ago

    Hello

    We’ve moved our client to Stripe as it integrates well with Xero for their accounting, however, when we started to accept payments for Events with EME we found that only payment data is sent to Stripe and no personal information in the customer object. This is a serious concern for their accounting as they can’t attribute payments to certain people.

    Could this functionality be added?

    I checked the config for the Stripe payment method but there is no obvious way to make the payment method sent the data we need.

    Please let me know if you can help. We’ve already used WorldPay and then attempted to use Opayo so this the third payment option we’ve tried.

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  • Plugin Author Franky

    (@liedekef)

    EME sets its internal payment id so when stripe calls back, EME knows which payment is paid for. Also in EME the stripe payment id is stored.
    The generic description (with limits that change per bank) is by default set to just the name of the event or membership for which payment happens. But you can set – using eme_rsvp_paymentform_description_filter – the description to anything you like. See https://www.e-dynamics.be/wordpress/hooks-and-filters/ for an explanation and example on that filter.

    Thread Starter andyroberts

    (@andyroberts)

    Thanks Franky – we’ll look into it.

Viewing 2 replies - 1 through 2 (of 2 total)
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