Stripe form not showing on Add Payment method page

Hi there!

Could you share the below information please:

– Your site’s System Status Report. You can get it by navigating to the WooCommerce / Status section of your site. Once there, click on the Get system report button and then copy it by clicking on the Copy for support button. Then paste it here in a comment.

– Please also provide a full page screenshot of your site’s Stripe settings from WooCommerce > Settings > Payments > Stripe, and clicking on ‘Manage’.

These will help give us a better idea of what may be happening here.

Thanks!

Hi,
Thanks for you response,
https://www.awesomescreenshot.com/image/8468252?key=4f6d0b3f40fdc3cae75540fd7ca684c4
above URL for stripe setting page screenshot and below are the status logs

2021-04-05T19:57:19+00:00 CRITICAL syntax error, unexpected 'echo' (T_ECHO) in /nas/content/live/acvr/wp-content/themes/acvr/views/components/component-profile_content--member.php on line 84

2021-04-05T19:57:27+00:00 CRITICAL syntax error, unexpected 'echo' (T_ECHO) in /nas/content/live/acvr/wp-content/themes/acvr/views/components/component-profile_content--member.php on line 84

2021-04-05T19:57:31+00:00 CRITICAL syntax error, unexpected 'echo' (T_ECHO) in /nas/content/live/acvr/wp-content/themes/acvr/views/components/component-profile_content--member.php on line 84

2021-04-05T19:58:10+00:00 CRITICAL syntax error, unexpected 'echo' (T_ECHO) in /nas/content/live/acvr/wp-content/themes/acvr/views/components/component-profile_content--member.php on line 84

2021-04-05T19:58:46+00:00 CRITICAL syntax error, unexpected 'echo' (T_ECHO) in /nas/content/live/acvr/wp-content/themes/acvr/views/components/component-profile_content--member.php on line 84

2021-04-05T20:40:26+00:00 CRITICAL Uncaught Error: Call to undefined function strsplit() in /nas/content/live/acvr/wp-content/themes/acvr/views/layouts/layout-page.php:579
Stack trace:
#0 /nas/content/live/acvr/wp-content/themes/acvr/functions/TemplateHelpers.php(30): include()
#1 /nas/content/live/acvr/wp-content/themes/acvr/functions/TemplateHelpers.php(57): ACVR\Theme\TemplateHelpers->get_include('layouts', 'layout-page', Array)
#2 /nas/content/live/acvr/wp-content/themes/acvr/views/content/content-page.php(106): ACVR\Theme\TemplateHelpers->layout('page', Array)
#3 /nas/content/live/acvr/wp-content/themes/acvr/functions/TemplateHelpers.php(30): include('/nas/content/li...')
#4 /nas/content/live/acvr/wp-content/themes/acvr/functions/TemplateHelpers.php(47): ACVR\Theme\TemplateHelpers->get_include('content', 'content-page', Array)
#5 /nas/content/live/acvr/wp-content/themes/acvr/page.php(24): ACVR\Theme\TemplateHelpers->render_include('content', 'content-page', Array)
#6 /nas/content/live/acvr/wp-content/themes/acvr/templates/template-dashboa in /nas/content/live/acvr/wp-content/themes/acvr/views/layouts/layout-page.php on line 579

2021-04-05T20:40:46+00:00 CRITICAL Uncaught Error: Call to undefined function strsplit() in /nas/content/live/acvr/wp-content/themes/acvr/views/layouts/layout-page.php:579
Stack trace:
#0 /nas/content/live/acvr/wp-content/themes/acvr/functions/TemplateHelpers.php(30): include()
#1 /nas/content/live/acvr/wp-content/themes/acvr/functions/TemplateHelpers.php(57): ACVR\Theme\TemplateHelpers->get_include('layouts', 'layout-page', Array)
#2 /nas/content/live/acvr/wp-content/themes/acvr/views/content/content-page.php(106): ACVR\Theme\TemplateHelpers->layout('page', Array)
#3 /nas/content/live/acvr/wp-content/themes/acvr/functions/TemplateHelpers.php(30): include('/nas/content/li...')
#4 /nas/content/live/acvr/wp-content/themes/acvr/functions/TemplateHelpers.php(47): ACVR\Theme\TemplateHelpers->get_include('content', 'content-page', Array)
#5 /nas/content/live/acvr/wp-content/themes/acvr/page.php(24): ACVR\Theme\TemplateHelpers->render_include('content', 'content-page', Array)
#6 /nas/content/live/acvr/wp-content/themes/acvr/templates/template-dashboa in /nas/content/live/acvr/wp-content/themes/acvr/views/layouts/layout-page.php on line 579

Hey there @mohsinsiddiqui1126,

Looks like the logs you shared with us are the fatal error logs? Looks like your site theme is causing a bunch of errors and you may want to switch theme to something that is better and doesn’t throw an error. Changing the theme to Storefront or twenty twenty one would help you test this error better.

Hopefully, the theme switch should fix the issues. If you still notice errors, please get back to us with a copy of your site’s System Status? You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”.? Once you’ve done that, paste it here in your response.

We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.