Stripe form can’t show completely

  • Resolved lazywhale

    (@lazywhale)


    5 years, 8 months ago

    Hi, I installed stripe plugin on my site and got one problem: the stripe icon, credit card form can’t display completely.
    Could you pls help me, for this question, it it caused by stripe plugin? Or should I contact my wordpress theme support?
    Looking forward to your reply.
    Below is a screenshot of the problem i mentioned.
    Screenshot

    • This topic was modified 5 years, 8 months ago by lazywhale.
    • This topic was modified 5 years, 8 months ago by lazywhale.
    • This topic was modified 5 years, 8 months ago by lazywhale.
    • This topic was modified 5 years, 8 months ago by lazywhale.
Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support Shane Eckert

    (@shaneeckert)

    Automattic Happiness Engineer

    Hi,

    Thanks for the screenshot. That looks like the theme is not doing so well with the form. You can test this by temporarily switching to a default theme like Storefront or Twenty Nineteen and seeing what that form looks like. If it looks good, then you know it’s your current theme. At that point you can either use a different theme or reach out to the theme’s developer for some help.

    Cheers!

    delete

    Plugin Support Shane Eckert

    (@shaneeckert)

    Automattic Happiness Engineer

    Hi Vividdreams,

    Did you meant to leave that comment?

    No, it was on the wrong thread not sure how I became a follower of this one.

    Plugin Support Shane Eckert

    (@shaneeckert)

    Automattic Happiness Engineer

    Strange!

    Plugin Support Shane Eckert

    (@shaneeckert)

    Automattic Happiness Engineer

    Hi,

    We have not heard from you in awhile. I am going to mark this thread as resolved. If you still need assistance please open a new thread.

    Thank you!

Viewing 6 replies - 1 through 6 (of 6 total)
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