Stripe fails to validate on first submission, but succeeds on the second

  • Resolved advnomad

    (@advnomad)


    8 months, 3 weeks ago

    I have tried in both Test and Live mode with Stripe, but the behavior is always the same. I’m not sure where to find logs to help troubleshoot. Please let me know what information you need and I can get it.

    Whenever I try to submit a payment through a Forminator form with a Stripe field, it always fails validation the first time that the submit button is pressed. Then, without changing any data in the fields, clicking submit a second time always succeeds.

    I can’t turn validation off, because the Stripe field requires it to be on. All other forms I have created with validation that do not have Stripe are working just fine. This only occurs when I use Stripe fields.

    I have my site in test mode if you would like to experience it for yourself. Link to the form is below.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Kris – WPMU DEV Support

    (@wpmudevsupport13)

    Hi @advnomad

    I hope you are doing well today.

    I see that the site is connected to Cloudflare and when the first payment is triggered there is an error with Cloudflare challenges. Can you disable that feature or fully disconnect that staging site from Cloudflare and see if that helps?

    Kind Regards,
    Kris

    Thread Starter advnomad

    (@advnomad)

    Ahh, that appears to be the issue! I am using another plugin for the CF Turnstile that claims to support Forminator, and it does function just fine on all other Forminator forms without Stripe.

    For now I’ve added my donation form to the ignore list for the captcha and the issue no longer occurs. Is this a bug with Forminator or Cloudflare Turnstile? I’ve used this same plugin with Gravity Forms and WPForms (using Stripe) without issue. It’s only the combination of Forminator + Turnstile + Stripe that has the issue.

    Plugin Support Patrick – WPMU DEV Support

    (@wpmudevsupport12)

    Hi @advnomad

    I hope you are doing well.

    We don’t have a native Cloudflare Turnstile integration, few plugins work with Forminator like the one you mentioned https://wpmudev.com/docs/wpmu-dev-plugins/forminator/#simple-cloudflare-turnstile but then the issue would be related to their end and contacting their support would me necessary.

    Best Regards
    Patrick Freitas

    Plugin Support Dmytro – WPMU DEV Support

    (@wpmudevsupport16)

    Hello @advnomad,

    I hope the above suggestions helped with resolving the issue.

    As we haven’t heard back from you for some time now, I will be marking this topic as resolved. Please let us know if you need any further assistance.

    Best Regards,
    Dmytro

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘Stripe fails to validate on first submission, but succeeds on the second’ is closed to new replies.