Stripe emails not sending

Hey there @emmaglicme

Can I ask for some details about your scenario here, please? As WooCommerce sends it’s own emails, we wouldn’t expect a need for the additional Stripe.com generated emails.

add_filter( ‘wc_stripe_send_stripe_receipt’, ‘__return_true’ );
Unfortunately it doesn’t work.

I think this might be related to the format of the characters. Can you copy and try this snippet:

add_filter( ‘wc_stripe_send_stripe_receipt’, ‘__return_true’ );

Notice they aren’t curly quotes.

You can find the original filter here – https://github.com/woocommerce/woocommerce-gateway-stripe/blob/cb1d4e8822dc2059715595574399d82e67ae2f32/includes/abstracts/abstract-wc-stripe-payment-gateway.php#L346

Thanks,

Hi,

Thanks for looking.
Yes I have non-curly quotes in the code – it was a change when I copied it across. I did use your one just now though just to be certain and there was no change.
I only want the stripe receipt because my client wants the stripe receipt. I did point out that it’s superfluous but they want it anyway ??

The scenario is as basic as it gets. Purchase an item in wordpress/woocommerce and checkout with the stripe gateway.

Hey there @emmaglicme

I’ve opened a bug report so the developers can look into this – https://github.com/woocommerce/woocommerce-gateway-stripe/issues/1030

With my own testing, I think the only solution would be to turn emails (receipts) via your Stripe.com account here – https://dashboard.stripe.com/account/emails

I hope this helps, have a great day!

Thanks,

Hi there @emmaglicme,

Hope you’re well! I see that the bug has been reported so please subscribe to its status there – https://github.com/woocommerce/woocommerce-gateway-stripe/issues/1030

I’m going to mark this as resolved – if you have any further questions, you can start a new thread.