Stripe doesn’t support application fees

  • Resolved preshit

    (@preshit)


    2 years, 10 months ago

    Hi,

    I was trying to set up Tickets Commerce on my website, and once I set up Stripe integration, I ran into this error:

    > Stripe doesn’t currently support application fees for platforms in US with connected accounts in IN.

    I’m assuming this is about the 2% additional fee levied on top of Stripe’s usual charges, but I’ll wait for your thoughts.

    Can you help me? How do I get around this?

Viewing 2 replies - 1 through 2 (of 2 total)

  • Hi @preshit

    Glad you reached out.

    You are correct, at the moment, there are a few select countries from which Stripe accounts based in the US cannot collect fees for regulatory reasons. This Stripe limitation affect Event Tickets.

    For these situations, we recommend upgrading to Event Tickets Plus. You may connect your account in India, plus unlock custom registration fields, advanced widgets, premium support and more. To see a Free vs Plus comparison chart, click here.

    Best Regards,
    Rob

    Plugin Support Abz

    (@abzlevelup)

    Hi @preshit,

    Since we haven’t heard from you in a while on this topic we will assume that the problem was fixed or is no longer applicable and with that I will mark this as resolved.

    If that is not the case, please let us know and we will gladly remove the “Resolved” tag and try to help you further. Or you can create a new topic with the problem if you prefer.

    Best Regards,
    Abz

Viewing 2 replies - 1 through 2 (of 2 total)
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