Stripe credit card fields not showing up.

  • Resolved veterinaryareers

    (@veterinaryareers)


    1 year, 3 months ago

    Hello,

    Our website just got this problem after we updated our WordPress. The billing address fields don’t show up when choosing Stripe as a payment. but PayPal is working fine and it lets them take to another page to PayPal to continue their payment.

    When looking at the back end of my plugin “Contact Form 7 – PayPal & Stripe Settings” everything is okay and Stripe even has this color green and on “Off (Live Mode”

    I will provide some screenshots in my GDrive Folder https://drive.google.com/drive/folders/1V6HMHBEQeOjsXVdfgu85w_GGw4pNlYDI?usp=sharing

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Collin Sasse

    (@collinsasse)

    I am not familiar with the tabbed layout you are using for the PayPal/Stripe form. Is this a custom theme? Can you try disabling the style customization?

    Thread Starter veterinaryareers

    (@veterinaryareers)

    Hello thank you for responding.

    Upon further research, just found out it’s another plugin problem (WPJobBoard plugin) and Contact Form 7 – PayPal & Stripe Add-on have nothing to do with it.

    Thanks!

    Plugin Support Collin Sasse

    (@collinsasse)

    Thank you for letting us know – we’ll add that to our documentation.

Viewing 3 replies - 1 through 3 (of 3 total)
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