• Resolved rccardeployed

    (@rccardeployed)


    I am getting
    No such source: src_1FIPuKHSZGW47veBImGuvvpP; a similar object exists in test mode, but a live mode key was used to make this request.

    When trying to purchase a product on the the ecommerce, I have already used a different email address on test mode vs live mode.
    Not sure if my woocommerce > stripe settings area correct but Test mode is unchecked and it should be live.
    Would like to resolve this as soon as possible.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support dougaitken

    (@dougaitken)

    Automattic Happiness Engineer

    Hi there @rccardeployed

    Sorry for not getting a reply to you sooner.

    To confirm, were you using a Stripe.com Test Card when going through the purchase in Test Mode?

    Email addresses can be used on Live and in Test mode so that shouldn’t be the issue.

    Are you seeing the regularly? Is this a standard purchase or a subscription?

    Are you able to replicate this?

    Thanks,

    Hi there @rccardeployed,

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

Viewing 2 replies - 1 through 2 (of 2 total)
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