Stripe connection

Hi @cdhelin

I hope you’re well today and thank you for reaching out to us.

Restricted API Keys support is a very new keys and so far we didn’t have any such reports and we didn’t encounter this issue in QA tests before release.

I myself only configured them just now for the first time but I didn’t experience any issues either.

We’ll need to track down possible reasons so let me ask first: did you use Forminator Stripe App as recommended or did you generated those keys manually? If you didn’t use app, could you give it a try?

https://wpmudev.com/docs/wpmu-dev-plugins/forminator/#connect-to-stripe

Kind regards,
Adam

Hi Adam,
the keys are coming from the Stripe dashboard. but I remembered I tried also with your Forminator Stripe App.
I will give a new try asap.
it wasn’t an easy journey to change the keys…

Hi @cdhelin

I understand that this change is quite unexpected and may not be quite easy but, I’m afraid, it’s necessary as it’s Stripe’s requirement. Old-type keys should still work for some time but I have no idea for how long and they are, in general, less secure – Stripe is requesting the change and that’s why we had to implement that.

Please try with the Forminator Stripe APP anyway.

If that doesn’t work, please also check again manual creation but makes sure to follow this guide specifically

https://wpmudev.com/docs/wpmu-dev-plugins/forminator/#manual-api-key-creation

paying special attention to the part about required permission (we’ve updated this part of docs a day or two ago to clarify the settings that work correctly as it was causing some confusion).

If none of that works for you, let us know and we’ll see what to check/do next.

Kind regards,
Adam

Hi @cdhelin

We haven’t heard from you in a while, I’ll go and mark this thread as resolved. If you have any additional questions or require further help, please let us know!

Kind Regards,
Kris